Customer or Agent?
"Thanks, I love you"
Some Random Email Customer!
Which agent became a certified Scuba Diver shortly after turning 10 years old?
AANA- Andrew Anania!
Agent fact: Which agent brings blueberry dunkers to the help desk?
DHDI: David Ding!
How long was our largest phone queue?
57 Calls for the Mass Canvas student unenrollment (#survivor)
Which has a 82 week streak reading at least once per day?
BMKR- Brendan Krieger!
"I can't. I'm currently an Infolabs manager. It's a long story"
Agent (RWER)!
Which agent took a picture with the Tony Evers in middle school?
ARBO: Nathan Arbogash!
Customer or Agent: "Iam a student and my purpus is studying"
The longest open case was open for how many years?
6 years
What agent loves tomatoes in everything but their natural form?
SENC- Sophia Encarnacion!
"You embody girlboss slay energy"
Agent! (AARK)
Which agent can do one arm pushups?
DANG- Dustin Nguyen!
Agent Fact: Which agent has a Doberman named Haylie?
RSPA: Rain Sparkman!
The fastest NetID username recovery was completed in how many seconds?
40 seconds (RTLA)
What agent is currently watching Hunter x Hunter for the first time, which is taking up their full mental capacity and so they couldn't think of anything more fun 😔? (so real)
SPMI- Sparsh Mishra!
"Ope sorry I'm watching a tik tok, can this hold for like 20 seconds"
Agent! (JMEN)
Which agent can solve a rubiks cube (relatively) quickly?
MLEI- Megan Leiterman!
World Records: How many chats were in our largest chat queue?
15
How many months was our longest email chain?
3 months
What agent can do the splits?
AMBE- Ava Bennett!
"oh wait... I FOUND IT! I'm sorry... :S"
Some Random Chat Customer!
Which agent got hit by a car on Thanksgiving in 2019 while riding my bike and suffered a concussion?
JFAN- Jonathan Fang! (sorry that happened omg)
World Records: How many emails were in our largest email queue?
800 (!)
How many days was the Fastest Time to STL?
175 Days (DZYD)
What agent can can remember and repeat up to 8 numbers after seeing the string of numbers to for 5 seconds?
JTYA: Joseph Yang!