This is what you should do the moment you realize you will be late to an assignment.
What is notify your supervisor immediately?
This is the standard for what services a contractor may provide.
What is services consistent with your education, certification, licensure, agency expectations, and assigned role?
This is the one thing a contractor should never be, with regard to a child in a classroom.
What is the sole/only adult supervising a child?
This is the required timeframe for Behavior Specialists and RBT Fidelity Coaches to complete documentation after a service.
What is within 24 hours?
This — not proof — is the standard needed to make a mandated report.
What is reasonable suspicion?
Small, handmade cards or drawings from children are generally considered this, while cash, gift cards, or expensive gifts should be declined and discussed with your supervisor.
What is appropriate gifts to receive?
This role implements Behavior Intervention Plans under the direction of a qualified supervisor and collects objective data.
What is an RBT Fidelity Coach?
Instead of asking ‘How do we stop this behavior?’, Positive Behavior Support asks this question first.
What is ‘What is the child trying to communicate?’ (or ‘what skill is missing?’)?
This is the required timeframe for Licensed Clinical Staff to complete documentation.
What is within 24-48 hours?
This is the first person in the Order of Communication chain during an emergency.
What is the Operations & Field Coordinator?
This is the self-check question the Field Guide recommends before self-disclosing personal information: ‘Am I sharing this because it benefits the child, or because it benefits ___?’
What is me / myself?
These are the eight approved solid scrub colors at TWCC.
What are Black, Soft Gray, Linen, Pine, Caramel, Calypso, Wind, and Moss?
In the ABC data framework, Antecedent, Behavior, and Consequence are followed by this fourth element, which the Field Guide says ‘is not a conclusion.’
What is a Hypothesis?
This is a legal document where a person records their wishes for medical care if they become unable to communicate — something a contractor must safeguard like PHI if a family discloses it, even though drafting or interpreting it is outside scope.
What is a living will (advance directive)?
This is the three-part ‘Golden Rule of Emergency Reporting.’
What is Safety First, Communication Second, Documentation Third?
This term describes relationships that could compromise your objectivity, create a conflict of interest, or blur your professional and personal roles.
What are dual relationships?
This is the better documentation practice — writing ‘the child required three prompts to transition’ — compared to writing this diagnostic-sounding phrase.
What is a diagnostic conclusion outside scope (ie.‘the child has severe ADHD’)?
Physical interventions should only ever be used for this reason.
What is to prevent imminent harm to the individual or others (and only when consistent with Mindset training and policy)?
This is the correct response if a family shares sensitive information and asks you to keep it a total secret.
What is: don't promise total secrecy — thank them, and let them know you'll share relevant information with the appropriate team member?
This is the color-coded level in the TWCC Contractor Level System reserved for falsifying documentation or failing to report abuse.
What is Red (Non-Negotiable Standard)?
Name two of the six ‘boundary red flags’ contractors are told to watch for in themselves.
What are (any two of): feeling responsible for ‘rescuing’ a family; thinking about a client outside work more than expected; making policy exceptions for one family; communicating outside approved channels; keeping interactions from your supervisor; feeling uncomfortable documenting an interaction?
Name two situations when a contractor should consult a supervisor about scope of practice.
What are (any two of): unsure if a task is your role; a family requests services outside your expertise; you need additional clinical support; you're asked to complete documentation you can't sign; you're uncomfortable making an independent decision?
Name two things a contractor should do if a teacher unexpectedly leaves the room during services.
What are (any two of): don't assume responsibility for the classroom; immediately notify another Early Learning staff member; step into the hallway to request assistance; report repeated occurrences to your supervisor?
This six-word rule about documentation is repeated throughout the Field Guide.
What is ‘If it isn't documented, it didn't happen’?
Name the four steps of TWCC's Progressive Corrective Action process, in order.
What is Professional Discussion → Written Coaching Plan → Final Performance Review → Separation from the Organization?