Errors
Amdocs
SMG
ASAP
Alphabet Soup
100

I have submitted the incorrect account number 

what is 8a?

100

I have an ATT port that didnt complete activation.

What is Port in Failed Activation?

100

ICP Port Selections shows 

what is reseller information and Port history?

100

To edit Port status

What is port status?

100

An advocate that cannot be verified

What is an agent that cannot be assisted?

200

The information provided doesn't match the biller's information.

What is 6C?

200

I just clicked begin next work, on to the next step.

What is set to pending?

200

To determine if a number is active, we check 

what is the NPAC column?

200

To view payment History

What is memo list?

200
I have Posted in Chat with no response within 2 Minutes

What is Repost in chat again?

300

We are waiting on a response from Old Service provider.

What is 6G?

300

AMDOCS etr

what is 24/48 hours

300
we get a 1p but need information where do we check?

What is RDET/
MSGTXT?

300

To track an order

What is track order?

300

if T2 is unable to cancel a PR for you, they will advise you to....

What is submit an Amdocs ticket?

400

Cricket Port Protection 

What is6b?

400

Most common Amdocs tickets are..

what is Canceling ports and Completing activations?

400

The 16 digit IMPORTANT NUMBER

What is request number?

400

Number in the bottom drop down on account overview

What is "non-active" number?

400

When you are requesting assistance you always provide to t2

what is the chat template?

500

I have the incorrect Zip Code 

What is 8D?

500

Amdocs ticket when the order is stuck

What is activation requested?

500
Port that has been edited

What is Port Request- Modify?

500

What is 8 digit number in asap port status that can be confused?

What is ASAP REQUEST NUMBER?

500

6 digit verification

What is ABO token?

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