311: The Miscellaneous Files
Buildings & Inspections
DOTE
It's Cagis Y'all
Public Services
100

Graffiti on a bathroom park facility are submitted under this service request

Parks, Graffiti

100

This service request is entered in Cagis when citizens want to report an issues regarding their apartment

Buildings, residential 

100

This service request is entered when a citizen reports a business' sign blocking a sidewalk

Sidewalk, Obstruction

100

These are submitted daily in Cagis from calls received by the citizens of Cincinnati

Service Requests

100

You can have up to 5 items listed for pick-up for this service request

Trash, bulk item pick-up

200

A Citizen wants to report a wire that has fallen down from a utility pole. The CRR must transfer the call to ______________ 

Public Safety (PS)

200

Complaints of a neighbor's grass being taller than 10 inches are submitted under this service request

Tall Grass/Weed, Private Property

200

Repairs for METAL pole street lights are entered under this service request

Street Lighting Repair

200

This Cagis icon is used for checking the status of a request, or updating a request

Query

200

Which service request is entered when A citizen calls to report their trash was not collected on their scheduled pick-up day.

Trash, missed collection

300

An active landslide that has created a hazardous condition in the right of way is created under which service request

Mudslide/Landslide, in row

300

Code enforcement receives this type of service request to secure a vacant, dilapidated commercial building at a location

Building, vacant and open com

300

A citizen can request a handicap parking sign under this service request

Sign, Accessible Parking Sign

300

The background of the CSR intake screen turns to this color when there's an active duplicate call for service

Yellow

300

Complaints by citizens requesting the supervisor for trash are submitted under this service request

Service complaint, trash

400

Repairs for a citizen's recycling bin will occur on their next ________ day 

Trash

400

TRUE or FALSE: The Private Lot Abatement Program (PLAP) handles complaints of litter, weed, dumping, improper trash can set out, and related violations on PUBLIC property

FALSE

400

Reports of a malfunctioning pedestrian signal at an intersection are entered under this service request

Signal, traf/ped/school repair

400

This Cagis icon is used for entering new request for service

Intake

400

Citizens are required to have this after purchasing a replacement trash can 

Registration sticker

500

A utility truck has spilled non-toxic hydraulic fluid on Spring Grove Ave due to an accident. This service request is entered in Cagis

Spill, non toxic

500

A 311 CRR can inquiry the status of a “Building, residential” service request for a citizen on this web site

Cagis Activity Report

500

TRUE or FALSE: The Department of Transportation & Engineering handles the construction and maintenance of city streets, bridges, sidewalks, and bike paths

TRUE

500

A service request is closed under this status once a violation is corrected by the owner


ABT-OWN

500

TRUE or FALSE: NOD (Neighborhood Operations Department) is responsible for removing dead animals on PRIVATE property

FALSE

M
e
n
u