Behavior Support Techniques
Emotional First Aid
Stress Model of Crisis
Crisis Co-regulation/LSI/Restraints
Crisis Communication & Active Listening
100

Tells the student exactly what to do and communicates simply what is expected of them

Directive Statements

100

What should you do to help a client who is feeling overwhelmed with emotions and is misinterpreting the statements and actions of another client in a dispute?

Clarify Events

100

During this phase you must continue to try to de-escalate and provide safety and protection for the student, other students and staff.

Outburst Phase

100

Before attempting LSI, what is the most important question to ask yourself?

How do I feel?

100

A combination of nonverbal and verbal techniques for responding to students' feelings rather than simply their behavior in order to help identify what they feel, need or want.

Active Listening

200

A way to nonverbally communicate your support for an escalated student

Proximity

200

Using statements like "I can see how angry you are, I am here to hear your side of the story," or "I would be upset, too...," help the staff and student to do what?

Maintain the relationship and lines of communication

200

Name 3 pain-based behaviors

§Inability to regulate emotions

§Overreaction to situations

§Impulsive outbursts

§Trauma re-enactment

Defiance

Inflexibility

Running away through anger or fear

Self-Injury

Withdrawal

200

This kind of aggression is induced by the sudden flood of emotions passing through the child

Reactive aggression

200

Facial and body language, and silence are all examples of what?

Nonverbal Communication

300

Consists of verbal and nonverbal gestures

Prompting

300

Statements like, "It is all right to get upset" or "Things will get better," aid clients in what way...

Drain Off Emotions

300

During this phase, a student may exhibit obvious signs of increased anxiety and failure to cope effectively with the stressful situation 

Escalation Phase

300

What are 3 physical warning during a restraint that indicate that the child is in danger?

Labored breathing

Skin color change

Vomiting

Sweating

Discharge of body fluids

300

These kinds of questions encourage students to explain further or provide more information and express their feelings

Open/open-ended Questions

400

Used to give a group or individuals the time to quiet down and return to baseline behavior

Redirection

400

"David, you cannot change the rules in the middle of the game, you must stick to the original agreement" is a staff attempting to

Remind the student of expectations and mediate the situation

400

During this phase you have an opportunity to educate the student after they have experienced a crisis situation. 

Recovery Phase

400

What does each letter of the Life Space Interview acronym stand for?

I Isolate the conversation
E Explore the student's point of view
S Summarize the feelings and content
C Connect feelings to behavior
A Alternative behaviors discussed
P Plan developed and new behavior practiced
E Enter the student back into the program  

400

These phrases provide the student an opportunity to hint at important issues that are causing behaviors and crisis situations

Door Openers

500

Should be used on students that feel as though they're losing face in a situation or while conducting an overwhelming task

Hurdle Help

500

What are the 3 goals of Emotional First Aid

1. Provide immediate help and support to reduce emotional intensity

2. Resolving the immediate crisis

3. Keeping the student in the classroom or activity

500

During this phase a student may experience increased stress resulting from environmental and psychological factors called setting conditions. 

Triggering Event

500

What are the 5 goals of LSI?

1) Return the student to baseline
2) Clarify the events
3) Repair and restore the relationship with the adult
4) Teach new coping skills
5) Reintegrate the student back into program

500

These responses are used to understand and clarify the events, sequence stories and summarize the feelings and behavior mentioned by the student

Reflective Responses
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