What am I feeling?
What does the child feel, need or want?
How is the environment affecting the behaviour?
How do I best respond?
What are the four questions we ask ourselves when addressing a crisis situation?
100
This is the highest level of recovery from a crisis situation.
What the Higher (Educateur) outcome?
100
Understanding how a young person's behaviours may be influenced by the shared beliefs or practices of their family group or religious affiliation is an example of this form of competence.
What is Cultural Competence?
100
These are the Non-verbal Techniques of Active Listening.
What are silence, nods, facial expression and eye contact?
100
This is the third step in an LSI.
What is Summarize (the feelings and content)?
200
"I can do this," "This isn't about me," and "I can help" are all examples of this.
What is positive self talk?
200
The stress level for children and young people who have not yet been triggered is indicated on the Stress Model of Crisis with this.
What is the Baseline or Pre-Crisis State?
200
Self-injury, running away, defiance, impulsive outbursts and traumatic re-enactment are all examples of this.
What is Pain-Based Behaviour?
200
"Put down the stick, John" is an example of this Behaviour Support Technique.
What is a Directive Statement?
200
This is a term used to describe any thing that makes a challenging behaviour more or less likely to occur.
What is a Setting Condition?
300
Our personal _________ may affect how we respond to crisis, so it is important for us to reflect on and be aware of how it may influence the care we provide.
What is "culture" or "worldview" or "bias" or "values" or "beliefs".
300
Behaviour in the Escalation Phase of the Stress Model of Crisis is characterized at this.
What is aggression?
300
In the 'Iceberg' diagram, "Behaviours" are above the surface of the water while these are hidden beneath the surface.
What are feelings and needs?
300
Providing immediate help and support to reduce emotional intensity, resolving the immediate crisis, and keeping the child in the program/activity are the three goals of this technique.
What is Emotional First Aid.
300
Youth exhibiting this type of aggression appear red-faced, emotionally flooding, and out of control.
What is Reactive Aggression?
400
Complete this quote: "When we are at our angriest, we are at our __________."
What is "stupidest"?
400
The Life Space Interview is best conducted when the young person is in this phase of the Stress Model of Crisis.
What is the Recovery Phase?
400
Information about a young person's known triggers, and how to help them at the different phases of crisis, can be found in this document.
What is the ICMP (Individual Crisis Management Plan)?
400
"You feel uncomfortable when your friends talk about school" is an example of this Active Listening technique.
What are Reflective Responses?
400
"When you feel like you are being treated unfairly, you lash out and try to break things" is an example of this step in the LSI.
What is "Connect (feelings to behaviour)?
500
Knowing your personal triggers and demonstrating self-regulation skills are two feelings-based components of this type of competence.
What is Emotional Competence?
500
An alternate model of crisis, where emotional arousal returns to near-baseline prior to the behavioural escalation, is used to depict this type of aggression.
What is proactive aggression?
500
Children and youth in crisis often exhibit an absence of these, and they are therefore one of the main teaching goals for the Life Space Interview.
What are Coping Skills?
500
"I can see"...you are upset.
"When you"...are ready, we can talk.
"I know we"...can find a solution.
"I am sorry"...your visit was cancelled.
are examples of understanding responses we can use during this strategy to help a potentially violent youth.
What is Help Me Help Myself: Crisis Co-Regulation?
500
A pioneer in Life Space Interviews, he described the LSI as "The clinical exploitation of life events."