Who Ya Gonna Call (Email)?
TNVA
tnvarelatedservices@k12.com
If the family lets you know on Monday that they cannot come to the scheduled session on Wednesday, what do you do?
Offer a make up for another day. If they refuse a makeup, bill for a non-billable cancellation on the day of the initial session.
What different methods should be used to contact a family?
Email, Call, Text
What is documents/licensure are required to be active for school services?
Active State Discipline License, Professional Liability Insurance
Extra 100 for background check :)
Scheduled on Tuesday at 3PM. Cancels on Tuesday at 8AM.
Billable Cancellation
TX Schools
txrelatedservices@k12.com
Difference between non-billable cancellation and billable cancellation
Non-billable: more than 24 hour notice, unable to makeup
Billable cancellation: less than 24 hour notice, no makeup offered
The family has not responded to your contact attempts after 2 days. What now?
Create a schedule and email it to the family, copying the RSC and Case Manager
How should you remind families of sessions?
Send a Google Calendar Reminder
Scheduled on Tuesday at 3PM. Calls to cancel on Monday at 8AM. Cannot switch days.
Non-Billable Cancellation
KS schools
ksrelatedservices@k12.com
In what format should session notes be written?
SOAP format
Once a referral is assigned, when should therapy begin?
Within 5 days
What has to be added to your professional liability insurance before sending it to RSM?
K12 Virtual Schools, LLC as a Certificate Holder
Scheduled on Tuesday at 3PM. Therapist has an emergency and has to cancel on Tuesday at 12PM.
Non-Billable Cancellation
Extra 100 if they add attempt to reschedule first!
Highpoint Virtual Academy of Michigan
hvamrelatedservices@k12.com
Session Notes are due...
By close of business on FRIDAYs
Format used to label uploaded documents
123456_Doe,J_9-25-22_Evaluation
OR
Student ID_LastName,FirstInitial_Date_Document
Where should you send your fingerprinting receipts to?
hr@enablrtherapy.com
Scheduled on Tuesday at 3PM. No one shows up by 3:05... and 3:10.
No Show
Extra 100 for attempts to call/email at 5min mark
Lone Star Online Academy
txrelatedservices@k12.com
Frequency: 30 minutes, 1x/week. 29 Remaining Weeks of School. What is the THO?
14.5 total hours owed
What is updated when clicking the Calendar Icon on a service line?
Day/Time of recurring sessions, Date of first scheduled session, Date case manager/family was contacted
What state requires SLPs to have a DOE?
Tennessee
Scheduled on Tuesday at 3PM. No one shows up at 3:05. Call, LVM. Sign on at 3:10.
Continue session, noting the 10 min delay.