Types of Listening
A person listens to a live jazz performance and pays close attention to the improvisation, rhythm, and emotional tone of the music, simply for the enjoyment of the artistry.
What is appreciative listening?
Respect the dignity and worth of all people and the rights to privacy, confidentiality, and self-determination.
What is respect for people's rights and dignity?
Protect personal information, explain confidentiality limits, and use secure records.
What is privacy and confidentiality?
Keep accurate records and clarify financial arrangements with clients.
What is record keeping and fees?
There are universal principles underlying personality, psychopathology, and psychotherapy.
What is Etic?
A friend says, “I’ve been feeling overwhelmed with school and work.”
You respond, “That sounds incredibly stressful. Do you want to talk more about what’s been going on?”
What is empathetic listening?
Strive to benefit those with whom they work and take care to do no harm.
What is Beneficence and Nonmaleficence?
Ensure public statements, including advertising, are truthful and do not mislead.
What is Advertising and Other Public Statements?
Follow ethical guidelines in conducting, reporting, and publishing research.
What is research and publication?
Every culture has its own norms and values. No one model of mental health can be applied to all.
What is emic?
While watching a political debate, a voter listens carefully to each candidate’s arguments, compares their evidence, and critically assesses their logic and credibility before deciding whom to support.
What is analytical listening?
Ensure fairness and access to quality psychological services for all persons.
What is Justice?
Work within the boundaries of competence, based on education, training, and experience.
What is competence?
Use reliable and valid assessment tools and provide accurate feedback to clients.
Assessment
These are the three populations that are considered "vulnerable populations"
What are children, elderly adults, and disabled persons?
During a college lecture, a student takes detailed notes as the professor explains the stages of cognitive development. They ask clarifying questions and paraphrase key points to ensure they understand the material.
What is comprehensive listening?
Promote honesty, truthfulness, and accuracy in science, teaching, and practice.
What is integrity?
Address ethical conflicts and report misconduct appropriately.
What is resolving ethical issues?
Uphold high standards in teaching and training, including fair student evaluations and informed consent.
What is education and training?
This movement gained support and asylums were closed, enabling people with mental illness to return home and receive treatment in their own communities
This is the best form of listening
What is "there is no best form"? (hehe)
Establish relationships of trust and uphold professional standards of conduct.
What is fidelity and responsibility?
Avoid discrimination, harassment, exploitative relationships, and manage conflicts of interest.
What is human relations?
Maintain appropriate boundaries, avoid harmful dual relationships, and handle terminations ethically.
What is therapy?
The goal of psychotherapy
What is change?