Out Reach
What are two major outreach options?
What is Retento + VZ Engage/Lead
I just got a report showing my chatterspot is at 20%. What can I do?
Research MISSED opportunities. Figure out if I can follow up with the customer to get enrolled OR if I need to MERGE profiles.
This gets accessed MULTIPLE times a day and needs to be in FIFO order!
Just got in for the day!
Check my EMAIL!
What is an outreach tool that can be sent when finding NEW VHI qualifying addresses?
Hot Leads List from MARKETING!
I got really busy last week and didn't have time to upload an important doc that KEEPS my commission. What is this document?
The SA!
This is the FIRST impression your guests get!
Sales Floor cleanliness, VRSMI, Demo Devices, Accessory organization
I just found out we will be releasing a NEW device! How can I find the specs?
The FOCUS that Jason Lenneman needs from us!
SMB lead follow ups
I noticed I'm not getting my Protection accelerator what can I do during downtime?
I can go through my sales for the month and verify that all of my protections were invoiced.
It's been a ROUGH season of EVERYONE passing along the sickness
Sanitize ALL surfaces!!!
Verizon is making NEW pricing changes to VHI. How can I learn more about this?
VZ LEARN!
I usually check my Retento when my manager tells me to. Why should I be checking this daily?
I want to be prompt with responding to customers, to ensure I don't lose an opportunity.
I am STRUGGLING to find my paperwork!!!
Organize basetemp
My manager tells me that I need to do this weekly!
The bathroom!
Josh did this really cool thing....
Cell Plus PORTAL
When I get someone on the phone with a VZ engage campaign what do I do?
Explain.
I just had to help someone else's customer for their ordered phone. Man it was difficult!
Making sure sales orders have thorough comments, ALL products are on the sales order, andddd Pending SA is BUILT and easy to locate!
I usually go here to hang out // eat!
The breakroom, ensuring all surfaces are cleaned, ORGANIZED, and welcoming!
Checking Promotions!
Reading and Replying to EMAILS!
Checking my scorecard // payout!