Systems
Name the B.E.E.S.T Factors.
Body Language, Eye Contact, Attitude, Smile, Tonality/Timing
What is Indifference?
they need you you dont need them ( out of sales box)
What qualifies you to be able to interview a candidate?
Consistently in alpha($1000) and good quality percentage(80%+)
What's the most important thing to build in your entry level?
Their Confidence
In situational leadership, at what point does someone need High Support & High Direction?
D2
Whats the systems we have for FORDS and what do they mean
CPR
Family
Occupation
Recreation
Dreams
Sports
What is "Pouring Salt On The Wound"?
Exaggerating a customers problems; so it brings awareness
There are 3 Hot Buttons an interview candidate looks for, what are they?
Money, Growth, Relationships/Culture
What's the easiest way to train someone in the field?
Lead by example
In Situational leadership, at which point does someone need High Support, and Low Direction?
D3
What do the LOA'S Protect?
Your attitude/confidence
What is Jones Effect and give a example of Jones Effect
People dont want to be first but also dont want to be last
What system should you use to close out an interview?
Fear of Loss
Name the 2 most common things you should not use in the field?
Cell phone, Talent
In Situational leadership, at which point does someone need low direction and low support
D4
What are the 4 Impulse Factors?
Fear Of Loss, Urgency, Jones Effect, Indifference
What are the triple R's?
Give an example of the triple R's
Repeat,Reassure,Resume
R: i completley understand you're..
R: This what im going to do for you.
R: Credit or debit
What are the metrics for Senior Leadership?
Total of 5 people including yourself, two first gen leaders, with a production of 5k back to back.
What is the swan theory and why is it important during training?
When things are going wrong, you are keeping your cool. The people you are training don't know what's crappy and what's not, showing them how to deal with crappy situations will help in their success.
What systematic tool helps you coach someone without hurting their confidence?
Build, Coach, Build
Name all of the The great 8's.
Have and maintain a great attitude, Be on time, Be prepared, Work a full day, Work your territory correctly, Respect the customer and client, Understand your opportunity, Take Control,
What is Good news bad news and give a example
Bad news is your provider will miss you , good news is you get to keep the same number. What color phone do you want pink black?
What are the 4 types of interview candidates
Under employed, Eager beaver, Burnt Out, Shopper
What systematic training approach allows your entry level to become more competent?
I DO, YOU DO, WE DO
Instead of telling people what to do, and giving answers, great coaches are good at:
Asking questions