Making a Complaint
Social Skill
Lesson
Skill Step ID
Today News
100
Decide who to complain to.
What is Step 2 of Making a Complain skill?
100
Is a way for you to provide information to others in an objective and non-threatening way about what you think or feel concerning what he or she has said or done.
What is Giving Feedback.
100
Active listening is the deliberate effort to hear and understand what others are saying.
What is Lesson 2 - Social Skill: Active Listening?
100
Thinking about what is being said.
What is a Thinking Step in Active Listening?
200
Tell that person what you would like done about the problem.
What is Skill Step 4 of Making a Complaint?
200
Thinking that leads you to do something hurtful or criminal.
What is Risk Thinking?
200
Provides an opportunity for an individual to decide what to complain about and to whom, inform the other person about the complaint, and tell the person what might be a mutual acceptable alternative.
What is Lesson 12 - Social Skill: Making a Complaint?
200
"Ask your question."
What is a Action Step in Asking Questions?
300
Tell that person your complaint.
What is Skill Step 3 in Making a Complaint?
300
Brief description of the situation. List of the thoughts we had. List of the feelings we had. List of our attitudes and beliefs.
What are the 4 parts of a Thinking Report?
300
This lesson teaches the technique of thinking reports. Thinking reports are a way for us to observe our own thoughts, feelings, attitudes and beliefs.
What is Lesson 7 - Cognitive Self-Change: Step 1 - Pay Attention to Our Thinking?
300
Tune in to what is going on in your body that helps you know what you are feeling.
What is a Thinking Step in Knowing Your Feelings.
300
The 15 winning Playoff Coach in NFL history.
Who is Bill Belichick - New England Patriots
400
Decide what your complaint is.
What is the first skill step in Making a Complaint?
400
New thoughts, or attitudes and beliefs that reduce the risk in your thinking.
What is New Thinking?
400
The social skill that provides a foundation for group interactions and group norms.
What is Lesson 3 - Social Skill: Asking Questions?
400
A _________ step is something that you say to you and can't be seen.
What is a Thinking Step?
400
An American real estate developer, television personality, business author, and candidate for President of the United States in the 2016 presidential election.
Who is Donald Trump?
500
Ask how he/she feels about what you've said.
What is Skill step 5 in Making a Complaint?
500
____________ is a Social Skill required for almost all interactions.
What is Listening?
500
This lesson demonstrates how thoughts, feelings, attitudes and beliefs control the way people act.
What is Lesson 6 - Cognitive Self-Change: Thinking Controls our Behavior?
500
"Ask your question."
What is an Action Step in Asking Questions?
500
A retired Amerian neurosurgeon, who is most famous for running for president in 2016. He was the Director of Pediatric Neurosurgery at Johns Hopkins Hospital from 1984 to 2013.
Who is Ben Carson
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