What are the 9 social skills?
Active listening, asking questions, giving feedback, knowing your feelings, understanding the feelings of others, making a complaint, apologizing, responding to anger, negotiating
What are the 6 problem solving skills?
Stop and Think, State the Problem, Set a Goal and Gather Information, Think of Choices and Consequences, Make a Plan, Do and Evaluate
This is a big part of communication that you can't hear
List the Iceberg Analogy
Actions, Thoughts, Feelings, Attitudes & Beliefs
What are the four parts of the Conflict Cycle?
Problem, Warning Signs, Action, Consequences
What skills and step is: Tune in to what is going on in your body that helps you know what you are feeling?
Step 1 of Knowing Your Feelings
Two types of problems
In your face and time to think
Decide if you and the other person are having a difference of opinion.
Step 1 of Negotiating?
What does objective mean?
Not influenced by opinions in considering and representing facts
4 parts of a thinking report
Situation, Thoughts, Feelings, Attitudes and Beliefs
What is a thinking step and an action step?
Thinking: Something we say to ourselves that can't be seen or heard by others. Action: We can actually see or hear the person doing the skill step.
What is the first step to Problem Solving?
Stop & Think - to identify a goal
What skill and step is in a pro-social way, express your thoughts and feelings about a situation that is causing someone else to be mad.
Step 5 (last step) of Responding to Anger?
Moving away from someone is:
Getting space
Physical reactions, risk thoughts and risk feelings are what?
Warning Signs
What is the skill and what is the step is: Decide whom to complain to?
Making a complaint step 2
I (think or feel) _______ because ________ and my risk reaction is ________________.
What is State the Problem?
What social skill is being able to observe another person and identify what their emotion is by looking at their actions or listening to what they are saying.
Understanding the Feelings of Others
What is thoughts and attitudes and beliefs that might lead us to trouble?
Risk Thinking
FOUR PARTS OF THE CONFLICT CYCLE
What is PROBLEM, WARNING SIGNS, ACTION, CONSEQUENCES & CHOICES
Why are social skills important?
They help us handle situations that involve other people.
What is Skill 4 of Problem Solving and the three steps with it?
Think of Choices and Consequences
1. Brainstorm Choices
2. Think about Consequences
3. Pick a choice to get to your goal
What is the final step of Responding to Anger?
IN A PRO-SOCIAL WAY IS TO CALMLY EXPRESS YOUR THOUGHTS AND FEELINGS WITH THE PERSON WHO IS ANGRY
What are the steps to Cognitive Self Change?
Step 1: Pay attention to our thinking
Step 2: Recognize Risk
Step 3: Use New Thinking
What does ASG stand for?
Advanced Skills Group