TEAM ROAST
This team is known for authorizations that don’t match the claim and authorized codes that the providers doesn't even bill for.
What is UM ?
Let me find a way to automate my day to day, utilize AI as my executive assistant and use a robot to type my emails.
What is using my DIGITAL MINDSET ?
Daily Usage Overwhelming
What is DUO ?
Twinkle, twinkle, early star,
We all know just who you are!
Up before the crack of dawn,
Processing claims before we yawn.
Who is MARGARET ?
This day arrives every week with the consistency of systems issues and the enthusiasm of a connect tunnel screen
What is MONDAY?
This team overturns your denial after the provider writes a five-page essay explaining why they would never want to become a participating provider.
What is a G&A?
These mandatory trainings have the magical ability to appear “overdue” even thou you completed them yesterday.
What is E-LEARNINGS?
Bring On Xtra-stress
What is BOX ?
There once was a Manager with a plan,
For each AR mess in the span.
Problem too big, problem too small,
“Pull the AR!” is always the call!
If in doubt, or stuck in a jam,
“Pull the AR!” is the master plan!
Who is LAUREN ?
The GPS from Cphl to Elevance.
What is MAPPING?
Submitting a ticket here is like sending a message in a bottle—you hope someone finds it within the next 10-15 YEARS.
What is HOCS ?
These questions promise your identity is hidden—yet somehow the comment “I’m tired of pulling the AR” gets traced back to you.
What's a SURVEY?
Typing Everyone About Mayhem & Stress
What is TEAMS?
Silent boss is walking by,
walking by, walking by.
Silent boss is walking by—
No one sees him coming.
Who is STEVE ?
The most busiest 4 hours of the day.
What is the MORNING ?
This team lives in a world where every claim is urgent, every provider is upset, and every CLT “needs a quick look”—for the third time... all while the inbox is still 17 days out.
What is RECON ?
This corporate virtual Gala showcases 1 hour of PowerPoint presentations, guest speakers and no hors d'oeuvres
What is a TOWN HALL MEETING ?
Request Interruptions Notifying Groups
What is RING ?
Manager be present,
Manager be quick,
Manager jumps in meetings QUICK
Slides and charts, they know it all,
Only has 15 minutes before the next call!
Who is CRYSTAL ?
This reoccurring event often includes 1 person talking, 12 people on mute and 1 person who's says their camera is glitching.
What is a MEETING?
This teams specialty is answering every question with: “Let me put you on a brief hold,” followed by anything BUT a brief hold.
What is the PHONES TEAM ?
DAILY DOUBLE !!!!!
This long-anticipated announcement had employees checking Workday, Teams, email, and even rumors
Please Take Off
What is PTO?
There once was a man from Nantucket,
Who cleared out the AR bucket.
He’d say, “Simple disputes are all low-hanging fruit,”
“I’ve said it in every dispute!”
Who is ADAM ?
The ability to single-handedly assist staff, handle escalations, answer emails, sit thru 7 meeting, reviewing a claim, and questioning your life choices all while you eat a bagel.
What is MULTI-TASKING ?