How To
The clickable blue box on the top, right-hand of the UserTesting dashboard.
What is the "Create test" button?
The Support team's email address.
What is support@usertesting.com
A 4-part training (offered both live and on-demand) that allows new users and customers to gain familiarity with the basics of UserTesting.
What is Jumpstart?
The way to access the UserTesting University or CommUnity from your dashboard.
What is the question mark on the top right?
This is a 15min meeting with a member of the UserTesting Success Team to help you with the UserTesting platform
What is Quick Connect?
This section of the University contains articles about different research methods and how-tos about the UserTesting platform.
What is the Knowledgebase?
This feature - that's not a button - allows you to create a clip from video sessions.
What is the Transcript?
This team has over 200+ years of cumulative experience to help you and your org make the most out of UserTesting and research.
What is Professional Services?
These are hour-long labs within the UserTesting University that are hosted on Tuesdays and Thursdays once a month.
What are Customer Labs?
This tile on the main UserTesting University page gives you the chance to find courses based on your job title.
What is "Courses based on roles"?
The number of Knowledgebase articles available.
What is ~300?
This sets you on the right path to understanding the basics UserTesting and gathering human insights (hint: it's good for 2 years)
What is the Foundational Certification?