SLOs/KPIs
Dress Code
Who's who MSI
MSI Commitments/values
US Healthcare
100
2 days
What is payment posting turnaround time?
100
Jeans are persmissible on which day...
What is casual Friday? Also, on Wednesday if you are participating in the Veterans Donation program
100
Service Executive for THPG
Who is Michelle Cote?
100
the ability to change (or be changed) to fit changed circumstances
What is adaptiblity?
100
Legislations enacted in 1996 to to improve portability and continuity of health insurance coverage in the group and individual markets, to combat waste, fraud, and abuse in health insurance and health care delivery, to promote the use of medical savings accounts, to improve access to long-term care services and coverage, to simplify the administration of health insurance, and for other purposes.
What is HIPPA?
200
30%
What is AR > 90 % SLO?
200
Must be covered by cloting at all times...
What are tattoos?
200
Service Center, Director Irving
Who is Monica Jones?
200
the combined action of a group of people, especially when effective and efficient
What is teamwork?
200
#1 purchaser of US HealthCare
Who is the US Government? Our taxes pay for over 60% of all healthcare in the US.
300
98% of all charges
What is quality % for charge entry?
300
Permissible only for religous reasons or honor cultural traditions
What are hats and headcoverings?
300
Vice President, Operations
Who is Rebecca Mishark-Wynn?
300
the quality of being outstanding or extremely good
What is excellence?
300
The current type of healthcare system in the US...
What is private healthcare system?
400
<10%
What is the KPI for unposted monies?
400
Athletic shoes, sneakers, flip flops, or heals greater than 4 inches...
What is inappropriate footwear?
400
Client Delivery Executive for THPG
Who is Ben Orsini?
400
1.the quality of being honest and having strong moral principles; moral uprightness. 2.the state of being whole and undivided
What is integrity?
400
In the ACA, US citizens will be penalized for not having insurance...(T or F)
What is true? $95 per person....
500
> 98%
What is % to meet Quality Assurance standards.
500
The appropriate length for skirts and dresses....
What is no more than 2 inches above the knee?
500
President of Texas Health Resources
Who is Doug Hawthorne?
500
the state or quality of being worthy of honor or respect.
What is dignity?
500
Prsident who signed Medicare into law in 1966. Hint: His presidental library is in Austin, TX
Who is Lyndon B. Johnson?
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