Policies
Can existing customers use the Share the Love (Share book love) promo?
What is no, only new customers that place an order of over $30 and use the specialized link for the promo can use it?
What is the title of the first book we sold?
What is Charlotte's Web?
How many Reading Reward points will customers earn for purchasing a video game?
What is up to 300 points per game?
What is the name of our Chat Bot?
What is Paige?
What are "penny" books?
What are books that we overstocked and used to sell for cheap to make room for new inventory?
A domestic Amazon customer emails in wanting to return an item that they no longer want. Can we accept this return?
What is yes, we can accept this return but the customer must go through Amazon directly to initiate the return/refund?
Which CSR has been at ThriftBooks the longest?
Who is Melanie?
Can teachers use the Teacher promo on New items?
What is NO, this promo is only valid for used items?
What is the name of ThriftBooks's private facebook group?
What is "Book Love Hub"?
What was the name of our first automated system in the PCs?
What is Cassie?