Entrata
Our occupancy percentage
Where is the graph icon?
What is the admin fee for?
The admin fee holds the apartment and allows up to 2 weeks for the applicant to push move in date once unit is ready.
How far out are renewals sent to residents
120 days before the lease expires
Who approves lease modifications
Pamela Jackson
What days are the DQ calls sent
Mondays, Wed and Fridays
Pull up the availability
Leasing agent must demonstrate how to obtain availability.
What are the requirements of the application
ID verification
3x the rent
credit and background check
How much is MTM
$200 plus market rate rent
What is needed for the lease modification
a $500 money order, the leaseholder and the applicant with ID.
What 2 reports do we include in the DAR
leasing agent must demonstrate how to obtain the reports and name them
What is the risk fee and how much is it?
$750-1000 and it's for those who dont meet the requirements but don't fall too behind from them
When an offer is expired what do you do?
How much is a lease modification?
$500.00
When is rent due
On the 1st of the month
What are 2 ways to enter a work order
You can enter it on the dashboard screen right hand side under " created work order" or looking up the resident under maintenance.
What 2 applications must be completed in order to obtain results?
Entrata app and Vero
When a lease is expired, what do you do.
Cancel the expired lease and regenerate the new one.
when do we generate a lease for a modification
Once the fee has been paid and their screening results come back
If a move-in does not pay their 1 st months rent they receive what kind of notice?
A 10- day notice.
How do you create a guest card and schedule a tour?
Must demonstrate how to do both
What does Vero verify and what does Entrata verify
Vero: Income and ID
Entrata: Background and Credit
What is the report for renewals and how do you pull it up
Leasing agent must say "resident retention" and demonstrate how to obtain the report
What are lease modifications for?
They are to amend a current lease whether to add or remove someone off their lease.
How much is the late fee?
First $1000 is $10 and the rest of the balance is 5%