Easy
What is the meaning of VCR?
Virtual Coupon Record
True or False
We can still change a VCR that is in EXCH status
False
What are the 4 life cycle of VCR/Ticket?
OK, CKIN, LFTD and USED
This status appears when an agent refunds a coupon/ticket
RFND
This means that the coupon is no longer valid for travel, preventing the guest from checking in/boarding
NOGO
We can take over any ticket issued on or before _________ regardless of the ticket status
20 April 2020
This status tell us that the flight coupon is confirmed for travel, can be changed or cancelled
OK
True or False
Virgin Australia started to become a ticketed airline from 2010 onwards
False
Header, Coupon, Fare, Form of Payment, Action Buttons
This status tell us if the guest finished the trip
USED
In what section of VCR we can find the following: Ticket number, number of coupons, created and issues date, name of the passenger, PNR and the passenger type
Header
True or False - If the coupon status of GDS Booking were changed to NOGO status that its previously from USED. Can we action the cancellation of these tickets to Future Flight Credit on behalf of the guest?
False - Advise action the cancellation of these tickets to Future Flight Credit on behalf of the guest.