Questions 1-5
1. What is the main job of a ticket taker?
A. To sell popcorn
B. To collect and check tickets
C. To drive people home
D. To clean the theater
B. To collect and check tickets
6. What tool might a ticket taker use?
A. A ticket scanner
B. A hammer
C. A paintbrush
D. A kitchen knife
A. A ticket scanner
11. A ticket taker notices someone trying to use a fake ticket. They should:
A. Ignore it
B. Tell their supervisor
C. Run away
D. Take a nap
B. Tell their supervisor
16. What should a ticket taker do at the end of their shift?
A. Leave immediately
B. Clean their work area and report to supervisor
C. Take a nap
D. Start dancing
B. Clean their work area and report to supervisor
2. Where might you find a ticket taker working?
A. At a grocery store
B. At a library
C. At a movie theater
D. At a restaurant
C. At a movie theater
7. If there's a long line, a ticket taker should:
A. Take a break
B. Work quickly but carefully
C. Skip checking some tickets
D. Close the line
B. Work quickly but carefully
12. What makes a good ticket taker?
A. Someone who sleeps at work
B. Someone who is organized and careful
C. Someone who likes to sing loudly
D. Someone who doesn't like people
B. Someone who is organized and careful
17. If someone needs directions, a ticket taker should:
A. Tell them to find it themselves
B. Give clear, helpful directions
C. Point randomly
D. Ignore them
B. Give clear, helpful directions
3. What should a ticket taker say to welcome customers?
A. "Go away"
B. "Hello, may I see your ticket please?"
C. "What do you want?"
D. "I'm busy right now"
B. "Hello, may I see your ticket please?"
8. What time should a ticket taker arrive at work?
A. Whenever they want
B. Right when the show starts
C. A little early before their shift
D. The day after
C. A little early before their shift
13. If there's an emergency, a ticket taker should:
A. Keep working as usual
B. Go home
C. Follow emergency procedures
D. Hide somewhere
C. Follow emergency procedures
18. A ticket taker needs to know:
A. How to cook
B. How to drive a bus
C. Which shows are playing and where
D. How to fly a plane
C. Which shows are playing and where
4. If someone has the wrong ticket, what should a ticket taker do?
A. Let them in anyway
B. Get angry at them
C. Call the police
D. Politely explain the problem and help them
D. Politely explain the problem and help them
9. What should a ticket taker wear?
A. A uniform or neat clothes
B. Pajamas
C. A swimming suit
D. Halloween costume
A. A uniform or neat clothes
14. A ticket taker's work area should be:
A. Messy and disorganized
B. Clean and organized
C. Dark and scary
D. Wet and slippery
B. Clean and organized
19. What should a ticket taker do if they're not sure about something?
A. Make something up
B. Go home
C. Ask their supervisor
D. Ignore the problem
C. Ask their supervisor
5. A ticket taker needs to be good at:
A. Being rude
B. Working with numbers
C. Being friendly to people
D. Cooking food
C. Being friendly to people
10. If someone loses their ticket, the ticket taker should:
A. Start crying
B. Send them home
C. Help them find someone who can assist
D. Give them free entry
C. Help them find someone who can assist
15. How should a ticket taker handle an angry customer?
A. Stay calm and get help if needed
B. Get angry back
C. Run away
D. Start crying
A. Stay calm and get help if needed
20. Why is a ticket taker's job important?
A. They help keep events organized
B. They make the food
C. They drive the cars
D. They clean the streets
A. They help keep events organized