Tools
Resources
Type of Visits
What to consider
How to approach
100

Several pages bounded together 

Planner

100

The Process of actively finding and hiring candidates  

Recruiting

100

Standard Visit 

Review Ops, Check in w/ People, Follow up from previous visit, follow agenda

100
A special celebration held to mark a beginning 

New Store Opening 

100

Communication through a software 

Daily Emails

200

Software

Microsoft Office

200

The department of governance over state and local regulations

People Recourses 

200

Rollout/Change 

 Be present to teach, support, validate or course correct for a rollout or procedure

200

A one-time or infrequent celebration

Special Events

200

Daily operational reporting

Sales and Labor

300

Virtual platform for collaboration 

Microsoft teams

300

Promotion of Shack events 

Marketing Team

300

Required/Audit

Conduct required review of business, compliance, loss prevention, safety, etc.

300

The welcome of a new supervisory to the team

MIT Orientation 

300

Cloud Enterprise Management system supporting finding candidates

Workday Recruiting

400

Personal Organizer

Daily Planner

400

Educational activities within an organization designated to improve job performance 

Training and Development 

400

Face Time

Be present during tough times like manager shortages, snow days, etc.  Help & Assist.

400

A conversation of strengths and opportunities 

Touchbases 

400

Communication through labor platform 

Hot Schedule Notes 

500
Workbook for several measurables

Excel

500

Hold an executive role in the organization, supervising a larger parameter 

RVP

500

Opportunity 

Quick follow up after a poor visit with multiple critical opportunities.  Ensures accountability and stresses severity, seriousness & sense of urgency.

500

An incident that happens unexpectedly 

Theft/Accident

500

Survey that asks guests about recent experience 

GEI

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