Macs
Windows
Mobile
Wireless
100
Why would I want to hold down the eject key when restarting a Mac?
This will eject the CD/DVD when the Mac won't do it from the desktop
100
What should I do if I just saved a document on a computer in a lab, but I can't see it on the desktop?
Right-click on the desktop and choose Refresh
100
Why are Blackberrys special (at the university)?
Because they cannot be connected to the student wireless network.
100
What are ConfigFree, HPWirelessAssistant, Intel Proset, Acer Enet Management?
They are 3rd party wireless utilities
200
What is the fastest way to change the Location on a Mac Laptop?
Go to the apple in the top left hand corner and choose Location
200
What is this? (show pic of Novell icon)
Novell Application Explorer
200
What happens if I hold down the power and menu button at same time on an iPhone?
This is like a force reboot – it doesn't lose any data but it resets the system and can be used if the phone locks up as well.
200
What are Wireless Zero (Configuration) and WLAN AutoConfig?
These are the wireless services – the first on Windows XP, and the second on Windows Vista and 7.
300
How do you renew an IP Address on a Mac Laptop?
In the Network window, go to Advanced > TCP/IP tab > click Renew DHCP Lease
300
How can I see all the processes running on the computer, not just the users?
Click “Show processes from all users” in the task manager window
300
How do I get to advanced settings on an Android device?
Press the menu button twice when in wireless settings.
300
What can you use to show LAN and wireless connection information and IP addresses in the command prompt?
ipconfig
400
How do I uninstall a program?
You simply find the program in Applications and then delete it.
400
What Windows utility removes unused, old and temporary files from the computer?
Disk cleanup
400
How do I get an Android device that doesn't have space for the proxy settings to work through the proxy?
Download Opera Mobile and setup proxy details.
400
If you right-click on My Computer and choose Manage, what do you get?
A list of administrative tools, including services and device manager.
500
On a Mac with a Windows keyboard, what does F14 do?
Printscreen
500
If IE is having serious problems, how can I reset it to original settings?
Go to Control Panel > Internet Options > Advanced > Reset
500
What should you do if prompted for a “Credential Reset Password” when setting up an Android, and the student doesn't know the password?
Under Settings > Security > Credentials then choose “Delete the Storage” and you can set a new password.
500
How can you clear out a wireless connection password on a Windows XP machine?
Use the XP password removal tool found on the work USB sticks
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