Check
These documents originated thousands of years ago, acting as secure alternatives to transporting physical currency. They were formalized by European bankers in the 13th and 17th centuries and became the dominant financial tool in the US by the 19th century.
What are checks?
This coin was first produced in 1792 and was made entirely of copper. The more current iteration of this coin is mostly made of zinc (97.5%) and plated with copper (a mere 2.5%), and weighs 2.5 grams, while the original pure copper version weighed in at a whopping 13.5 grams.
What is the US penny?
Counting up to 1,000 mixed denomination banknotes per minute, this model uses dual sided full color infrared scanning on every bill to ensure denomination recognition accuracy. It also uses full line UV scanning to ensure the best counterfeit detection in the industry.
What is the Cassida Zeus?
This was the year that Tipton Systems became "under new ownership", by its current owners, Nick and Jesseca.
What is 2022?
An example of this would be: You arrive at a customer’s office to repair a broken machine, and the staff seems stressed. You smile, introduce yourself by name, explain why you’re there, and set a positive tone before touching the equipment.
What is making a friendly first impression?
CR-L1, CR-150, and CR-120 are good representations of this manufacturer's check scanning equipment.
What are types of Canon Scanners?
This machine counts and sorts coins into 5 outlets and 1 reject drawer, for rejected coins, tokens and slugs. It will count coins at a speed of up to 850 coins per minute. With it's alloy count sensor technology, it will detect coins by 16 different parameters for the highest degree of accuracy.
What is the Magner 305?
This teller cash recycler has the largest inventory holding capacity available in the US today, with maximum capacity of up to 22,000 notes, and u pto 12 denominations. With its 8-inch color touch screen, continuous feeding, counterfeit detection, unattended self-audit, all at the speed of 12 notes per second, this machine is sure to deliver exceptional customer service and enhance the overall banking experience!
What is the LTA450?
This type of product was the number 1 seller for Tipton Systems from 2002-2016, in terms of total revenue generated each year.
What is the CDS or Self Service Coin Machine?
This skill is defined as "the deliberate, fully engaged process of focusing entirely on a speaker to understand their message, intent, and emotions rather than just hearing words".
What is Active Listening?
This is a series of numbers and symbols, printed on the bottom of checks or deposit slips, using special magnetic ink, that allows machines to quickly and accurately process and clear checks while also reducing fraud.
What is the MICR line?
This machine allows customers' coins to be sorted into 9 separate coin bags kept behind locked doors, for easy and secure processing. It has a continuous cleaning mechanism separating the non-coin debris into a trash receptacle, making it a perfect choice for non-bank personnel to use the machine without training.
What is the Magner 909?
Different from a machine that counts only the quantity of banknotes, this type is an advanced, high-speed cash handling machine that counts, sorts, and authenticates mixed-denomination banknotes, providing both a total value and a detailed breakdown by denomination.
What is a Currency Discriminator?
This three digit number was used as the model number on 4 completely different products that Tipton Systems has sold and serviced. This model number at one time was used to reference a Microfilm Scanner, Coin Counter, Currency Sorter, and Cash Recycler.
What is 350? MS350, SC350, ST350, LTA350
This skill is defined as "the obligation to take ownership of actions, decisions, and outcomes, both positive and negative, without shifting blame. It involves being answerable for performance, ensuring follow-through on commitments, and proactively correcting mistakes to build trust and ensure results."
What is Accountability?
This federal law, formally known as Check Clearing for the 21st Century Act, allows banks to process checks electronically by creating "substitute checks" from digital images, making check processing faster and more efficient by removing the need to physically transport paper checks, granting the digital images the same legal standing as the originals. This law was passed in 2003, following the 9/11 attacks, which disrupted air transport of physical checks.
What is Check 21?
There are four types of this system, however the equipment that Tipton Systems represents most often uses one of the first two types:
Physical Measurement - System measures physical characteristics such as diameter, thickness and weight. These systems can be tricked by tokens or counterfeit coins of similar size.
Sensor-based - Coins pass through an oscillating magnetic field, allowing the sensor to detect the specific allow composition and conductivity.
Image Processing - Cameras or scanners capture images of the coins design, and it is analyzed using algorithms to detect authenticity.
Acoustic/Sound Analysis - This method involves analyzing the specific, natural sound/frequency a coin makes when dropped onto a hard surface.
What is Coin Recognition
This founding father is credited for inventing anti counterfeiting techniques in 1733, by printing US currency with innovative techniques that wouldn't be common until the mid 1800's. Some of these techniques include purposely misspelling words, embedding blue fibers, inventing graphite based ink, and imprinting images of actual leaves to create unique texture and intricate patterns that were nearly impossible to duplicate at the time.
Who is Benjamin Franklin?
This person was the VERY FIRST service technician Tipton Systems ever had.
Who is Nick's grandfather, Rudy Hubacek.
Defined as "the ability to understand and share the feelings of others", this skill reduces friction during escalated situations, builds customer loyalty, and enhances your reputation.
What is Empathy?