Tire Replacements
Wheel Replacements
Wheel Repairs
Tire Repairs
Claims Info
100

The primary place we look up tire pricing. 

What is the monthly tire spreadsheet? 

100

Wheel damage that is never replaceable.

What is a broken or cracked wheel?

100

True or False: We cover mount and balance charges for cosmetic repairs.

What is False? 

100

Lowest tread depth measurement we cover. 

What is 3/32 of an inch? 


100

The 3 different submission methods.

What is an online website?
What is a Fax?
What is an Email?

200

True or False: We cover shop supplies for claims. 

What is false?


200

True or False: Rime size should match the last set of numbers in the tire size. 

What is true?


200

Wheel repair company we work with directly. 

Who is Alloy Wheel Repair Service (AWRS)?

200

Max price allowed for tire repair. 

What are 50 dollars?

200

States we do not cover states taxes for.

What are Flordia and New Jersey? 

300
Max price for mount and balance for standard tires. 

What are 35 dollars?

300
The system we use to price check MasterDealer wheel claims. 

What is MasterDealer Module? 

300

3 pieces of information we need to know about the sublet. 

Who is doing the work?
What they are charging?
What is the dealership invoicing?

300

Place you put the tire repair cost in the claim. 

Where is Tech Info 2?

300

The number of the same claims needed to send an appraiser. 

What is 8?


400

The information needed to price check a tire. 

What is the size?
What is the load index/speed rating?
What is the brand and series?

400

The team that authorizes alloy wheel replacements. 

Who is the picture and wheel team? 


400

True or False: We can cover curb damage for cosmetic repairs even if the curb damage box is not checked.

What is true? 


400

Tire damage that is repairable. 

What is a puncture in the center tread/tread? 

400

Type of damage covered under our contracts.

what is road hazard damage? 

500

The dealerships that receives dealer cost + 15 % for tire pricing

Who are Sonic dealerships?

500

5 wheel questions that we must ask.

Is the wheel holding air?
Is it vibrating?
Is the wheel OEM?
Is the wheel repairable?
Is the wheel in stock?

500

6 wheel finishes 

What is Painted, Painted Hyper Silver, Powder Coated, Machined/Brushed, Polished, or Chrome?

500

Name the dealership that can repair run-flat tires.

Bonus: Max pricing for the repair.

Who is Sewell?

Bonus: What are 70 dollars? 

500

Qualifications for after-hours claims. 

What are holidays?

What are weekends?

What is before 8:30am and after 4:30pm, weekdays?

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