Departments
Leadership Competencies & Cultural Factors
Off-Price
The Glue & Grease
Terminology
100

This department is where merchandise tickets are printed

What is the Data Center?

100

This Leadership Competency is a quality of an effective leader who is driven to learn by deep-seated curiosity. 

What is Deep Listening and Inquiry?

100

These locations receive trailers loaded full of product for all of the stores they supply. They breakdown the products that we send them on a daily basis to easily deliver to all of the stores within their network. 

What are Service Centers?

100

The AOM on A-Shift that covers Shipping. 

Who is Reggie Glover?

100

What does the acronym "CPU" stand for?

What is a Cost Per Unit?

200

This department delegates the work of PIT Drivers from North Highbay. 

What is Dock Flow?

200

This Cultural Factor is characterized by; 

Being warm, friendly and engaging

Giving examples of building bonds, trust and involvement with own team. 

What is Relationships are the Glue and Grease?

200

This retailer operated by TJX was acquired by TJ Maxx in 1995 but differentiates from TJ Maxx with a full line of family footwear and expanded Men's department. 

What is Marshalls?

200

The Occupational Nurse.

Who is Larissa Miller?


200

A six-digit identification number followed by a letter suffix that describes in detail an individual style on a purchase keytrol. 

What is a Header?

300

In this department, the associates time and pay are managed and where "Green Sheets" are turned in. 

What is Payroll?

300

This Derailer is in contrast to the Cultural Factor "Don't Mess with the Model" and manifests from missing deadlines or ignoring tasks. 

What is Lack of Commitment?

300

This retailer operates alongside HomeSense and Marshalls in TJX Canada

What is Winners?

300

The Manager of Merchandise Control.

Who is Mark Epple?

300

A 6-digit identification number generated by SCAN, assigned to each PO as it is received on the dock. 

What is a Keytrol?

400

This department is where merchandise is processed that was received pre-ticketed by the vendor. 

What is Store Ready?

400

The development needs of this Leadership Competency are a leader who; 

Struggles to cope with and bounce back from setbacks and is taken by surprise when targets are missed. 

What is Drive for Results?

400

The mission of TJX

What is to deliver amazing value to our customers every day? 

400

The AGMs on each shift. 

Who are Mike Lehenaff, Marcella Johnson and Fabian Lopez.

400

A manual or system audit of the merchandise in a particular area or the entire DC

What is a Purge?

500

This department aids in repairing the facility as needed and fixing the lines and sorters. 

What is Maintenance? 

500

This resource/tool is tended to define the competencies at each level, to support the development for both current roles, as well as helping prepare oneself for the next level. 

What is the Leadership Competency Map?

500
If merchandise scores this number or greater, a Buyer will most likely buy it to be sold in our stores. 

What is 12?

500

The founder of TJX

Who is Ben Cammarata?

500

A sortation system designed to sort cartons and/or garments using moving trays in a track

What is (a) Tilt Tray?

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