General
Definitions
Quick, Grab That Call
100

We are NOT allowed to give this to Costco customers.

What is extra incentives/promos?

100

The number that directly links the PR in i360 with the lead in Centah.

What is the Data Migration ID/Lead ID?

100

The caller ID for inbound Costco sets.

What is "Costco Baths"?

200

A membership only warehouse that sells merchandise at a lower price than traditional retailers.

What is Costco?

200

The section on the appointment page that determines who is targeted by Think Unlimited.

What is the Verified By section?

200

The introduction we use to answer Costco Inbound.

What is "This is <name> with Jacuzzi Bath Remodel. May I ask who I am speaking with?"

300

This is the only collection we offer for Costco customers.

What is the Tri-Tek Collection?

300

This box must be checked for all Costco appointments.

What is the Costco Lead box?

300

The extra information Costco requires us to ask. 

What is year of the home?

400

These events happen weekly where we have a model Jacuzzi shower displayed inside a Costco.

What is a Road Show?

400

This box is what is used to keep track of who verified a Smart Circle appointment so that they can be paid their bonus for each verification they complete.

What is the Costco Verified By section?

400

We must do this when a customer provides their information to us. 

What is repeating back the information the customer told us?

500

You use this when a smart circle rep sets an appointment with someone who is not a homeowner.

What is the Smart Circle Training Ops Form?

500

This box will determine the appointments position on the scheduling calendar. 

What is the Sales Rep 1 box?

500

This is a situation where we would want to ask extra probing questions.

What is a basement bathroom?

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