Locations
This is where Presentation U is located
What is the basement of W.T. Young Library
This service offers free, drop-in peer tutoring in many 100 and 200 level math, science, and business courses.
What is The Study?
I must wear these items for all shifts.
What are uniform shirt and nametag?
What is lost and found storage?
I should do these two things if TracCloud is down during my shift.
Sign students in and out using the TracCloud Back-Up Log and enter my working time on the Time Log
One-on-one coaching appointments are available at this location or locations
What is TL North and TL at Pres U?
This service offers support with papers, presentations, and other communication assignments.
What is Presentation U?
I should notify my supervisor of this at least 72 hours in advance.
Any planned/excused absence.
I should check these at least once during every shift.
What are candy and coffee stations?
I should have this TracCloud Kiosk open if I am at TL Central after 2pm.
What is PTP - The Study Central?
These are the buildings our locations are housed in.
What are Jewell Hall, the Hilary J Boone Center, and W.T. Young Library?
This service offers dedicated quiet space for students to work on assignments, study for exams, or complete other work.
What is Open Study Space?
This is who I should inform if I think I will be late for my shift.
Who are the person on shift before me and my supervisor or Co-Lead?
Front Desk does NOT sign students in for these services.
Supplemental Instruction, GRE Prep Seminars, Group Coaching, PAC, and Common Hour Study Group
TL North offers these services.
What are open study space, supplemental instruction, group coaching, individual coaching, and The Study peer tutoring?
The acronym "PAC" stands for this.
Peer Accountability Communities
I can wear at hat while on shift only if it follows these guidelines.
It has UK or TL branding, or it complies with religious observances
I should clean out refrigerators at the end of these shifts.
TL uses TracCloud for these 5 purposes.
To schedule appointments for TL services, to track time worked by TL student employees, to sign students in and out of TL services, to gather data on TL services, and to record observations of student employee performance
Supplemental Instruction is available at this location or locations.
What are TL North, TL Central, and TL at Pres U
This service supports students by reviewing material in a group setting after each lecture.
What is Supplemental Instruction?
This type of corrective action will be removed from my employee file after 6 months.
What is a verbal warning?
I should tell an Ambassador these things when I am handing off a shift to them.
What are staff requests, tutor availability, or other need to know information?