Labor Laws
SI Policy
Tutoring Policy
Confidentiality
General Department Policies
100

Prohibits working more than 5 consecutive hours without taking a 30-minute break

What is California labor law?  

100

This must be held once EVERY week if the SI leaders are sitting in the classroom on a weekly basis

What is an SI session? 

100

This is required for each tutor for EACH course that they wish to tutor

What is a professor recommendation? 

100

Regulation providing student-guaranteed rights regarding the access and confidentiality of their educational records

What is FERPA? 

100

All student-related activities MUST be kept confidential in accordance with these regulations

What is FERPA?

200

Prohibits working more than 19 hours per week 

What is Chapman University labor policy? 

200

The individual to whom you must send two different available times when scheduling your office hour

Who is Christine? 

200

This must be submitted through the TLC Canvas Den at the end of each pay period on the TLC due date. It is used to document tutoring details such as the date of the shift, the name/ID of the students, and the course number.  

What is a blue log? 

200

What does FERPA stand for? 

Family Education Rights and Privacy Act

200

These are required in the tutoring room in an effort to promote health and safety

Face mask/covering 

300

Prohibits working more than 8 hours in one day or more than 6 days per week

What is California Labor Law? 

300

This must be held each week for one hour either in the Tutoring Center (DeMille Hall Room 160P) or in Hashing Science Center. 

What is an SI Office Hour? 

300

Students are limited to _____ minutes of tutoring if someone else is waiting and/or if the tutor has an appointment scheduled with another student 

30 

300

List the two major concepts of FERPA

1) Institution must let the student see their own records

2) No one but the student is permitted to see the student's educational records (without student's prior permission)

300

This should be done while tutors are waiting for students/tutees to show up. 

Sitting quietly 

OR

Reviewing course material

400

Number of consecutive days a person can work.

What is six?

400

How long must you limit your time with students when others are waiting to see the SI Leader during his/her office hour? 

20 minutes

400

Upon receiving a matched tutoring assignment, the tutor must attempt to contact the tutee within how many hours of receiving the email notification? 

24 - 36 hours

400

Definition: Individuals or group providing necessary service for or on behalf of the institution. Includes Faculty, Staff, administration, student workers/employees, coaches, Board of Trustees or anyone else providing services to the student

What are School Officials? 

400

This is not allowed in the Tutoring Room at any time and shifts should be scheduled around breaks to accommodate for this. 

What is eating and drinking? 

Note: Drinking water is OK; please do be wary near the computers, however 

500

TLC is penalized for these labor violations (hint: there are 2)

What is meal time? 

What is overtime pay? 

Note: TLC is also penalized for student employees working more than 19 hours per week? 

500

Name three of the SI Leader Responsibilities found under the "SI Leader Responsibilities" Canvas page. 

Any of the following: 

  • All Supplemental Instruction (SI) Leaders are required to have a recommendation from the Professor of the course for which they are the SI Lead.
  • Attend Monthly meetings as scheduled.
  • Completion a Staff Log and Office Hour Log each pay period.
  • Submit Payroll timesheet in addition to Staff Log and Office Hour Log in a timely manner.
  • Meet with SI professor and complete SI Professor Meeting Form.
  • Attend another SI Leader's session and complete a Peer Evaluation.
  • Survey students to determine best time to schedule weekly SI sessions.
  • Hold weekly Office Hour.
  • Other duties/tasks as assigned by TLC.
500

Name three tasks the tutor should be completing upon arriving to tutor in DeMille Hall Room 160P (the Tutoring Center)

Any of the following: 

1) Find an empty table in the Tutoring Center/Room

2) On the magnetic white board outside the Tutoring Center, place the name magnet next to the table where the tutor will be sitting and select all applicable magnets for the courses the tutor is tutoring and place them next to his/her name

3) Sign in with the office assistant at the front desk in the Tutoring Center

500

Name one of the best practices for maintaining FERPA regulations that was listed under the "FERPA" reading. 

Any of the following: 

Only provide requested information to a student if request occurs with third parties present

•    Do not discuss student education record/progress information with non-school officials (parents, spouses or other students) since you do not have access to check for signed releases on file

•    Do not discuss student activity/progress regarding tutoring to anyone except a school official with a "need to know"

•    Close files, computer screens, cover papers, etc. whenever leaving a work station so that third parties do not have access to student educational record information

•    Do not post lists of information containing student education records

•    Telephone requests should only be made when it is certain that it is the student making the request. If identity cannot be determined, do not comply over the phone. Immediate release of information is not required. Do not give out Directory Information since you do not have access to check for Directory Hold

500

List two of the expectations of a tutor found on the "Expectations of a Tutor" Canvas page. 

Any of the following: 

  • Maintain knowledge of subject material to be able to assist the student
  • Give the student your attention; minimize distractions and personal concerns
  • Do not impose personal values or beliefs on students
  • Do not do the student’s work; all homework and assignments should be attempted by the student before seeing a tutor
  • Do not teach the material; help the student better understand the material
  • Maintain confidentiality and privacy of students
  • Do not act as an advisor; if they ask about dropping or withdrawing from courses, refer them to the Academic Advising Center
  • Maintain a professional tutor-student relationship at all times-do not socialize with students
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