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Jobs in airlines, rail services, travel agencies, and tour operators.
Travel and Tourism careers
The hotel’s primary point of contact, guiding guests from arrival to departure.
Front Office Manager
The leader of bellhops who assists with luggage and greets guests.
Bell Captain
Clerk who assists with phone-based reservations.
Telephone Operator Clerk
The process of tracking guest charges and ensuring billing accuracy.
Front Office Accounting
The sector that helps plan trips, manage bookings, and provide customer service.
Travel and Tourism sector
The position that supports the Front Office Manager in daily operations and training.
Assistant Front Office Manager
Staff who manage reservations, check-ins, and guest records.
Receptionist
Staff who greet guests, open doors, and assist with vehicles.
Doorman
The system that manages internal and external calls in a hotel.
PBX (Private Branch Exchange)
The hospitality role focused on pricing strategies and financial planning to maximize profits.
Revenue Management
The supervisor who leads the reservations team.
Reservation Supervisor
Staff who process payments and maintain financial records at the front desk.
Front Office Cashier
Team that helps with luggage and escorts guests to rooms.
Bell Attendants
The overnight role that balances guest folios, revenue, and taxes.
Night Auditor
Hospitality career paths that include marketing, human resources, and guest relations.
Other Career Paths
The supervisor who manages front desk operations and the lobby.
Front Desk Supervisor
Staff who welcome guests, assist with luggage, and arrange transportation.
Porter
Team that manages valet parking for guest vehicles.
Valet Parking Teams
Career focused on organizing weddings, conferences, and events.
Event Planning and Management
The ultimate goal of hospitality careers.
guest satisfaction
The employee who handles incoming calls, wake-up calls, and hotel information.
Telephone Operator
Clerk who manages bookings and prepares confirmation lists.
Reservations Clerk
Service that provides local recommendations, bookings, and special requests.
Concierge Services
Career focused on spas and wellness centers.
Spa and Wellness Management