AID, Inc.
Dr. Seuss
VALUES AND ETHICS
Who Am I
TMA
100

Hold eye contact and listen to how they feel

What is Approach

100

This character was encouraging another to eat green eggs and ham.

Who is Sam I am

100

___________ is a mutual exchange of value

What is Selling

100

I couldn't reach the gas pedal of the first car I ever tried driving

Who is Pamela

100
Understand and work through problems and concerns
What is negotiate
200
Ask open ended indirect questions that draw out problems, concerns, wants, or needs
What is Interview
200

Name two books that were made into movies

What is The Lorax, The Grinch, or Cat in the Hat

200

Developing ___________ and rapport precedes any recommendations

What is Trust

200

Double Jeopardy

My mom still call me my childhood nickname: Punky

Who is Brandy

200

Double Jeopardy

Build Trust and Rapport

What is approach

300

Leave them wanting to return

What is Closing

300

This friendly elephant's a favorite to all; he know a person's a person no matter how small

Who is Horton

300

Understanding people's _________ and needs must also precede any attempt to offer a solution

What is Wants

300

I have been to 5 different foreign countries and all but 8 states in the USA

Who is Jon

300
Cause people to trust you and believe your claims
What is validate
400

Ask for their reactions, feeling, or opinions

What is Demonstrate

400

DOUBLE JEOPARDY

Why fit in when ______ were ______ to ______ out? - Dr. Seuss (Hint: Cat in the Hat)

What is you, born, and stand

400

__________ is never exerted by the sales or service person

What is Pressure

400

I was declined a full-ride Navy ROTC scholarship to the University of Washing because I don't like being on boats for prolonger periods of time

Who is Sean

400
Identify challenges and motives
What is Interview
500

Understand how members define value

What is Validate

500

What is Dr. Seuss' full name?

What is Theodor Seuss Geisel

500

Overcoming member ___________ is never manipulation. It is always a strategy to overcome problems.

What is Objections

500

I raised and showed Angora rabbits at the fair, winning best in show 2 years in a row!

Who is Laura

500
Show how your products and services fill identified needs
What is Demonstrate
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