what must i verify when adding an address to the account
default billing and shipping
what is a rx transfer request collab done for
when medication needs to be transferred when we are receiving the medication
if i can not take the brand drug of ozempic and i needed that note on my profile where would i place that note
patient not/priority note
under order fill where would i go to release a call back
callback log
which collab form will i complete if the order is locked into a pharmacy and address needs to be changed
order revision
what is the que for Salt lake city Data tech
SCL_HD_TECHS
what city is this dispensing location: PHDCORP
in the account test test 3 is the member allergic to penicillin
yes
when shipping a medication to a member which carrier/s do we use
FedEx,UPS,USPS
why shouldn't you trust trees
they seem shady
true or false me must tell the member which address their refill order is going to
false they must confirm address
a sup call back is how many days
1-2 BS days
what are three ways we can search up a member in epost
name, ID, advanced search
for test test 1 what is the primary address on file
123 oakview way kewanee IL 61443
if i wanted to see the notes in regard to a certain order that has been put in from the data tech or pharm where would i look
workflow item notes
where do we document the notes when taking a TMO call
CSR log notes and firsttrax
when placing the medication on auto refill what other area do we have to update auto refill info
under attributes
for test test 2 what is the email on the account
PRIME6633@GMAIL.COM
when splitting an order for a third party error will you place the order on hold
no because it is not a refill too soon
what is the NPI for ORL
1558738864
how many days for shipping if the member wants best way next day member cost
3 days
true or false if i needed to do a Collab form for incorrect quantity i would do it under order revision
false it is under external event
in the account test test two for the order number 2384286 why was the medication cancelled
PT did not want rx
what type of music scares balloons
Pop Music
what is the NPI for SLC
1609221647