Operations
BIG5
Promos
Plans
Product / Comp Knowledge
100

How long do we have to collect on an ASC charge on a newly activated line?

Same day 

100

Where does Collins Mobile need to place in the BIG 5 in order to grow?

#TOPTEN BABY

100

How much are the Samsung Galaxy Buds on the current promotion? 

$99.99

100

Prepaid has two plan promotions going on.  2 simply prepaid unlimited lines for $65 and 4 simply prepaid unlimited lines for how much a month?

$100 

100

How many pets can you track with the SyncUpPets?

8

200

What is the only way to reverse a trade in RMA on a completed transaction?

Manual Post Void

200

What is the Net Post Conversion Goal for the Big 5?

5.5%

200

Activate one ___ Line and get another for free

BTS or MI

200

Get a free motoE6 or a free Aristo 4+ with the purchase of the prepaid service credit – How much does this service credit need to be?

$80 service credit

200

What is the zoom capability on the Samsung Galaxy S20 Ultra

100X


300

How to turn off find my iPhone from an Apple device that does not turn on?

Log into the users iCloud account and hit "remove"

300

What acronym is used to describe the BIG 5?

CATCO

300

How many lines can an existing customer have and still qualify for the third line on us?

1

300

Tmobile has special rate plans for 55+, Military and who else?

First Responders

300

How many times do you press the button on the Moxee product to initiate an emergency signal?

3 Times

400

What type of Device Financing cannot be moved to another account via Change of Responsibility?

Jump On Demand EIP Plans are not eligible to be moved from one account to another

400

What is the BTS conversion goal for the Big5?

2%


400

There are 4 different BTS products that are currently “On Us” Name 3 of the four.

Samsung tab A on us 

Sync Up Drive on us 

Moxee on us 

Joy Tab on us

400

How much mobile 4G LTE hot spot data comes with the Magenta Plus plan?

20gb per line then unlimited 3g

400

How much do you make on a BTS sold if you are hitting Quota?

$15

500

What is the work around for an IMEI that is showing as "Device is financed, enter another IMEI" during the Activation Process?

Activate as SIM Only and add the Device when you get to the mPOS portion

500

What is the accessory per phone sold attachment goal?

$65 per phone sold in MSRP

500

Along with Samsung doing the BOGO on the S20 5G phones what other BOGO promo is Samsung currently running?

BOGO Galaxy Watches

500

Without the 3rd line on us how much is 4 lines on Magenta plus with autopay?

$200

500

What is the spiff amount paid out for the sale of a P360?

$10

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