spiffs
rate plans
ops
sales process
promos
100

spiff for an upgrade

What is $5

100

flyers we have to upsell off

What is Essentials

100

the form we fill out with trade in phones

What is 2 step form

100

the type of questions we ask customers

What is open ended

100

Work Perks discount does not stack with this

What is 3rd line free

200

spiff for HINT when we hit 100% to goal

What is $10

200

upgrade in 1 year

What is Go5g Next or with p360

200

the time we can close the system down

What is 8:10

200

the most important steps in the process

What is Connect and Discover

200

port in rebate change on 9/7

What is only used at t-mobile

300
what you earn for p360 with 50% attach rate

What is $10

300

3 lines for $180

What is Go5g Next

300

2 things we should never leave on sales floor

What is CPNI and Remos

300

something we mention at the end of the sale

What is surveys, referrals, google review

300

switcher program with trade in

What is Carrier Freedom

400

spiff for 100% t-mobile complete transaction

What is $13

400

insider codes not compatible 

What is 55+, Military, First responder

400

something that completes our uniform

What is name tags

400

FORD meaning

What is Family, Occupation, Recreation and Drive

400

promo for pixel watch

What is 50% off

500

all components of t-mobile complete

What is Plus/next, BTS, acc and p360

500

$270 worth of value

What is Go5G Plus/Next

500

aspects of EOD sweep

What is CPNI, locked phone and tablet safe, phones put up, counters clean

500

give me your best survey pitch

What is "You may be getting a survey, its based on your in store experience with me specifically. If you fill out all the questions with a perfect score, I get a $5 tip! It helps us out a lot. Thank you!"

500

a switcher program you cannot stack ANY promo with

What is Keep and Switch

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