Hand Cut Steaks
The Most Flavorful Steak we Offer is?
The Ribeye
Who is the Founder of Texas Roadhouse?
Kent Taylor
How many side items come in the country veg plate?
Four.
What are the roles of Names/Call Ahead?
Take guest's party information, communicate with Board, display proper phone etiquette, etc...
What is 10-4?
At 10 feet you smile and make eye contact with guests, at 4 feet you aknowledge and give guests a friendly greeting OR goodbye
What is the most popular steak at Texas Roadhouse?
The Serloin
What is our Mission Statement?
Ledgendary Food, Ledgendary Service
Our hosue salad is topped with ?
Cheddar Cheese, Egg, Crutons, and Tomato
What are the roles of an Updater?
Provide up-to-date table information, move throughout the dining room, helps seat when needed, etc...
What does G.R.O.W. stand for?
Guest's Right of Way
The RoadKill is what type of steak smothered in what toppings?
Chopped Steak smothered in Jack cheese, onions, and mushrooms.
What are our Core Values?
Passion, Partnership, Integrity, and Fun, all with Purpose
What tops the Smothered Chicken?
Sauteed onion and mushroom and choice or Jack Cheese or Brown Gravy.
What are the roles of Board?
Communicates with LAD, maintains communication with Name/Call Ahead, coordinates seating for LPs and communicates quote times, etc...
What is the importance of the First-Time Guest Program?
To "wow' our guests who have never been to a Texas Roadhouse before, and provide them a legendary experience that impresses them to create regulars, and tell them Our Story
Describe each steak temperature
Rare- Cool Red Center, Medium Rare- Warm Red Center, Medium- Hot Pink Center, Medium Well- Slightly Pink Center, and Well Done- No Pink
What are our Operational Goals?
Alley Rallies, Host Focus, Training, Employee Image, MIW, First Time Guest Program
What two entrees come with a bed of rice plus two additional sides?
Grilled shrimp dinner and filet medallions
What are the roles of the Large Party Coordinator?
Has a sense of urgency when texting guests, assigns parties on the waitlist and directs seaters, coordinates seating for LPs and communicates quote times, etc...
What is the acronym that Host with HEART stands for?
H-Howdy, E-Engage, A-Arrive, R-Respond, and T-Thank you
The Porterhouse T-Bone is composed of what two cuts of meat?
The filet and New York Strip
What is our Story?
Fresh baked bread, made from scratch sides, made from scratch salad dressings, Hand cut steaks, Fall off the bone ribs, Ice cold beer, Ledgendary Margaritas
How would you describe Prime Rib?
Slow Roasted Ribeye served with au ju and horseraddish if requested
What is a Leader at the Door?
The host team leader responsible for managing the front door and ensuring a positive first impression for guests
What are two of Kent's Top 10 service priorities?
Sense of Urgency on greetings, drinks, and food, restroom focus, 3-table stations, sense of fun and smiles, etc...