Features/Benefits
T/F: Toast can sync directly with another accounting software
FALSE. We do not SYNC with any accounting software at this time, however we can customize a GL in the essentials package. A custom GL allows for an easier import/export process when transferring necessary payroll information
What are the two main reasons Toast wins against the competition?
1. We are restaurant specific
2. We have a direct POS integration
What is the name of the slackbot you can utilize to ask questions about payroll?
Talla
FALSE. For seasonal customers, for months they are not processing payroll, we will still charge them the minimum each month. We do this because we don’t JUST run payroll, but we also run reports, file taxes quarterly (we need to do this every quarter for their payroll taxes) and use HR services
This feature allows owner/operators the ability to customize who can see things like employee salaries and protected information in Toast Payroll.
Custom security: There are three basic levels for custom security: employee, manager and owner.
What is the oldest and largest payroll and human capital management company?
ADP. Their Essential package which is basic payroll is roughly $25 PEPM. Known to discount heavily upfront, but will charge for additional employees and modules.
T/F: Customers can go live with payroll before POS.
TRUE! It is helpful to go live with payroll in the pay period prior to your POS go live so that payroll syncs your employees into POS and you avoid duplicating any work!
What is the cost of the self-service onboarding package for SWITCHERS.
Trick question: there isn't one. We only offer self-service onboarding for NROs. This is because with switchers we need to pull data from their existing payroll database.
When is a customer first billed for payroll?
Customer is bill for payroll when they process their first payroll.
What's one of the biggest reasons we win against Quickbooks?
POS & Payroll Integration (time savings). We also have Team Management features that QuickBooks does not offer. Reminder: Toast Payroll does not integrate directly with accounting software like Quickbooks, but we can provide a custom GL in the format we need.
How quickly can we get a customer up and running on payroll with the starter package? How quickly can we get them up and running with the essential package? (excluding rush cases!)
5 weeks for starter, 7 weeks for essential
Once it's sent out, how long do customers have to complete their Rapid Implementation Dashboard?
48 Hours
Name a feature included in the Essential package, but NOT in the starter package
The essential package includes everything in starter PLUS:
Gusto has an integration with what POS company?
Upserve
What are the hours for payroll Customer Care?
M-F: 8:30am-8pm EST.
When is the Payroll Kickoff Call scheduled with a customer?
This is scheduled during their POS Kickoff Call.