Name that toaster
These two toasters have long slots for artisinal bread, etc and are not plastic.
Die-Cast Smart Toaster™ BTA830, the 'A Bit More'® Toaster BTA730
Lever not staying down
1. If the lever is not staying down when pressed, the bread will not toast because it will remain in the upright popped position.
2. Make sure that the toaster is plugged in and has power.
3. Validate warranty and accommodate/paid service depending
This can happen when the toaster is first used.
What is the toaster may emit a thin smoke or distinct odor on initial use. This is normal and not detrimental to the performance of the toaster.
We suggest toasting on the maximum setting without bread.
‘A bit more’
Adds a little extra toasting time
This one has two separate toast control knobs so that you can do two different doneness levels at once.
Die-Cast 4-Slice Smart Toaster™ BTA840
Heating Elements not lighting up, has power. What to check?
Inner elements will not be as bright as outer elements.
To check if the heating elements are working as expected, have the customer do the following:
1.Run a test cycle on bagel mode without any bread or bagel set to darkest toast mode.
2.The bagel function will only activate the inner elements. If the inner elements activate, the unit is working.
If the outer elements are not illuminating, check the power supply and validate warranty to determine next steps.
This happens when the toaster is not used for a while.
What is a strong dusty smell
‘Lift and Look’
Allows you to lift the toast up to check the browning without stopping the cooking process
The least expensive automatic toaster
the 'Lift and Look'® Touch BTA630
Flashing Lights and Stuck Bread
If the bread gets stuck, all the buttons and the LED toasting progress indicator will flash, and the elements will turn off.
To Resolve:
1. Remove the power plug from the outlet and allow the toaster to cool completely.
2. Carefully ease the bread out of the slots.
Take care not to damage the heating elements and do not use metal utensils.
How to clean the toaster? Step 1.
Remove the crumb tray. Empty and replace the crumb tray before using the toaster again. Replace the crumb tray by sliding it inwards until it locks into position.
Frozen/Defrost
Adds additional time to defrost and toast bread
Manual 2 slice, Brushed Stainless steel
the 'A Bit More’® BTA720
Uneven Toasting
Can be normal. The degree of unevenness matters.
•Due to the wide variety of bread types, freshness levels, sugar content and slicing evenness some bread may not toast as evenly or similarly to other bread / toasters. As bread ages it will become more dry and burn more easily, vice versa with fresh bread. Results may vary especially with artisan bread in comparison to store bought loafs.
•Ask the customer:
•About the type of bread
• Freshness of the bread
•And how thick/thin the slice is
The goal is to dry out and make crispy
This is how to do a deeper clean
To remove any additional crumbs, turn the toaster upside down over a trash bin and shake the crumbs free.
Bagel
Adds additional heat to the middle heating elements to perfectly toast inside of bagel without burning outside
Stylish and comes in many colors
What is the Toast Select™ Luxe BTA735
What is variable Browning Control?
manual slider to change toasting level-- we recommend starting at 3 or 4
Never clean the toaster with this
What are metal scouring pads?
**This can cause an electric shock hazard if pieces break off.
Variable Browning Control
What is the toast level selector called?