TOC
Do we call AT&T for branch servers being down.
No
Wher is First Horizon's corporate headquarters
Memphis, TN
Number of NCAA Division I institutions for Tennessee
12.
Austin Peay State University
Belmont University
East Tennessee State University
Lipscomb University
University of Memphis
Middle Tennessee State University
University of Tennessee
University of Tennessee at Chattanooga
University of Tennessee at Martin
Tennessee State University
Tennessee Technological University
Vanderbilt University
Mexico's Independence Day, Cinco de Mayo, is celebrated on what day?
May 5
Largest House in the U.S.
Biltmore Estate
How many branches being down before we open a multiple branch ticket to track.
Once the multiple Configuration Item event (5 events) has been identified a master P1 ticket will be opened
What year did First Horizon agree to merge with Iberia
2019
How many natural lakes does Tennessee have
1 Reelfoot Lake
In 2007, who was the monarch of England?
Queen Elizabeth II
Name the 3 steps to verify a user before resetting a password.
1.Verify employee number
2. Last 4 of social Security
3. Verification of any other pertinent information – TOC agent should always attempt to confirm the proper physical work location, manager name, and any other related details regarding the employee’s network account as required before completing a password reset
First Express became the first national check-clearing service in what year
1981
The 2nd most visited home in the U.S. is in Tennessee
Graceland
What country is split into 443 named islands and also holds the territory of Greenland?
Denmark
what does LLA mean in ZEKE
LIBRARY LOOKASIDE
What was the original name of First Horizon
First National
This city served as Tennessee state capital for one day (September 21, 1807)
Kingston
The Rhine River runs through what country?
Germany
What is the command to add a job to ZEKE.
ZADD ENAME XXXXXXX
What year did First Horizon get it's charter
1864
Tennessee won its nickname as The Volunteer State during this war.
War of 1812
Where is the sacred River Ganges?
India