This report is pulled @ end of the month and uploaded with the cash audit section
What is the Teller Cash Summary report
InStep Teller will prompt for which two hold type scenarios on Consumer checking accounts?
1. New Accounts less than 30 days old with a not on us check deposit
2. Large Deposit (not on us check greater than 5,525.00
I am round and orange, people like to carve me and/or make me into pies.
What is a pumpkin?
Crystal Touchette works part-time at Vlasic Pickle Ball; she brings in a deposit of $11k in cash. The bank files the CTR, who is the beneficiary and who is the conductor?
Beneficiary is Vlasic Pickle Ball
Conductor is Crystal Touchette
What is one thing a teller/TOC needs to do with every client interaction to provide excellent client service?
Use the client's name
These two reports are pulled and uploaded with the New Account section of the binder
What is the Missing signature card and New Account monitoring report?
True or False;
Reg CC law also permits exceptions for specified reasons, which can result if the funds not being available until the 7th business day after the deposit
TRUE
I am considered the friendly ghost
Who is Casper?
Banks must retain specific pieces of information on all purchases of monetary instruments using cash totaling $3000.00 or more
What is the Monetary Instrument Log?
When you walk away from your workstation you should?
1. Lock cash/coin drawer
2. Lock your computer
The _____________is required to be uploaded by the 10th of every month unless the 10th falls on a weekend or holiday
What is the self-assessment binder?
If you choose to place a hold on a check after the client has left, you must notify the client immediately and place the hold disclosure in the mail within what time frame?
24 hours
Snickers bar was named after what animal?
A. cat
B. dog
C. monkey
D. racehorse
D. racehorse
The conducted on own behalf field is only used when individuals are conducting the transaction on their own behalf in a personal account.
TRUE
How often is the safe to enter signal changed?
Once a quarter unless an associate leaves the bank or transfers.
What is required on the past due SDB report by the associate?
Signature and date of the associate that worked the report.
A client deposits a not on us check for 13,915.15. A large deposit hold will need to be placed. What two hold types will be unique to this Reg CC hold
1. Case by Case
2. Exception hold -Large deposit > $5,525.00
What do the two M's in M&M's stand for?
What is Mars and Murrie - last name of the businessmen who developed and financed the candy
True of False
1. The teller should not proceed with the purchase until all required information has been obtained from the Purchaser
2. If the Purchaser does not provide all of the information required for an MIL, what should you do?
1. True
2. Refuse the transaction
What does the TDAB stand for and when is it required to be completed by?
1. Teller Difference Account Balancing Binder
2. By the 10th of the following month
Access control quarterly verification is required to be completed within what months of the year?
January, April, July and October
What must be done after you obtained your second set of eyes signature on the REG CC form?
hint: 2 steps
1. Give Client a copy of their hold
2. Upload to docflow using the correct docflow pathway for REG CC holds. Hint: can be found on the DocFlow Matrix via DocFlow process in BKG
Name of the candy corn was originally called
What is Chicken Feed?
What are the only account types that are allowed in order for someone to be able to purchase a cashier's check?
checking, savings, or CD
What are the 5-5-5 standards?
Open 5 minutes early
Greet within 5 seconds
Close 5 minutes late