Transactions
What is Transaction 926?
What is, No Float?
In Q2 What is it called to View a Customers Online?
What is, CSR Assist?
What are the Default limits for Mobile deposit?
What is, $5,000 Daily $15,000 Monthly
If a customer sets travel limits on their card do they need to communicate this with the bank?
What is, No?
Customers can place their own travel notice in the app and this alerts the appropriate departments of the travel.
What is Regulation E?
What is, The Regulation that protects consumers against fraudulent and unauthorized electronic funds transfers?
Sally comes in to deposit some checks into he individual account. Three for her and her husbands payroll check signed by him. Is this Acceptable?
What is, no?
This is Sally's individual account and can not deposit checks paid to someone else unless endorsed to her on the back.
Can people transfer to and from a certificate online?
What is, No?
What are the external transfer limits?
What is, $5,000 daily and $20,000 monthly?
If a customer losses their debit card and shuts if off from card management do they need to communicate this with the bank?
What is, No?
Once a customer blocks their card and email is sent to CRC and outreach will take place.
What is the purpose of FDIC?
What is, To protect consumer against loss of insured funds if the insured bank fails?
What two forms are needed for a foreign check?
What is, Foreign item form and collection receipt?
What are the Three methods for a customer to receive a temporary password?
What is, Text, Call, Email?
What are the Limits for Zelle?
What is, $2,500 Daily, $5,000 Weekly, $20,000 Monthly?
Can customers raise their card limit above what the bank sets for their card?
What is, No?
While customer can adjust limits on the cards on their accounts, They can not supersede limits set by the bank.
What is Regulation CC?
What is, The regulation that require banking institutions to disclose their funds availability as well as ensure deposited transactions are available according to the specified time schedule?
When redeeming a bond what four pieces of information is needed?
What is, Series, Face amount, Year, and Month?
What accounts can a customer not Zelle money from?
What is, Business accounts, and Trust accounts?
What are the cut off time for Domestic and International Wires?
What is, 4:30pm for Domestic and 2:00pm for International?
What cards can be utilized in the card manager?
What is, Personal, Business, HSA?
What is Regulation O?
What is, The regulation that ensures insiders are not given preferential treatment and protect insiders against abuse?
John Brings in a $15,000 check. You inform him there will be a large hold on the check. How much and how long?
What is, $275 Available next day, $4650 in two business days and $9,700 in five business days?
Can a customer link their personal account with their business account online?
What is, Yes?
As long as the Primary owners are the same and you have Approval from BBDM or BSM
What are the daily limits for cash advances?
What is, $3,000 for non customer and $5,000 for customers. There is a min of $50?
Customers can now place their own cards in a warm card status as well as remove is. What step should we take when we place the status?
What is, Contact digital to disable the card after we place status?
When should you enact a CTR and A SAR?
What is, CTR is a transaction of $10,000.01 and a SAR should be completed when there is suspicion of a customers transaction or transactions on behalf of another?