Management
Management Roles and Skills
Responsibilities of Management to Stakeholders
Classical and Scientific Management Theories
Behavioural Management Theories
100
someone who coordinates the business's limited resources in order to achieve specific goals
What is a manager?
100
interpersonal, informational and decisional
What is the roles of management?
100
an individual or group who has an interest in, or is affected by the decisions a business makes
What is a stakeholder?
100
studies a job in great detail to discover the best way to perform it
What is scientific management?
100
democratic leadership and interpersonal skills
What is needed for successful behaviour management or managers today?
200
working with others, achieving business goals, coping with change, being efficient and effective
What is the key aspects of successful management?
200
attending functions, communicating with subordinates, interacting with outside people and answering phone calls
What is examples of an interpersonal management role?
200
suppliers, society, government, customers, environment
What is an example of external stakeholder?
200
strict hierachical organisational structure, clear lines of communication, rules and procedures and record keeping
What is a classical approach to management?
200
sets example, earns respect, listens to ideas and opinions of others, understands employees needs, delegates and motivates
What is characteristics of a good and effective leader?
300
planning, organising, leading, coordinating and controlling
What is the main functions of management?
300
thinking long-term, taking a holistic view, acknowledging interdependence of departments, having a common goal
What is strategic thinking skill?
300
trade practices act 1974 and occupational health and safety act 1983
What is an example of laws and regulations that cover the operations of a business?
300
establish standards, measure performance, make changes when necessary
What is the steps in the control process?
300
monetary and non-monetary rewards
What is methods to motivate employees?
400
guides/controls overall process of business, develops business vision and mission statements and defines strategies and major policies
What is a top level or senior management position?
400
negotiating, resource allocator and disturbance handler
What is involved in a decisional management role?
400
discrimination, unemployment and the glass ceiling
What is social justice issues?
400
a system that determines responsibility, supervision and accountability of members of an organisation
What is the chain of command?
400
Yahoo! allows flexible working hours and people to work from home
What is an example of a non-monetary reward or motivation technique?
500
increasing output with the same level of input or the obtaining the same output levels with fewer inputs
What is efficiency?
500
NASA management had to decide whether to launch space shuttle 'challenger' even though temperatures were at an unsafe level. Lower-level engineers expressed concern as top-level managers went ahead. The result was the death of all astronauts.
What is an example of poor decision making skills?
500
coles myer provides employees with 5% discount on purchases in coles supermarkets
What is reconciling conflicts of interest?
500
management presents and problem and staff and management work together to make decisions
What is collegial leadership style?
500
downsizing, cost savings, improvements in technology, increase delegation and multiskilling of workers
What is the factors leading to a flat organisational structure?
M
e
n
u