GUESTS
BOH
TLOF
PRODUCT
BRAND
100

What dose the G stand for in GUEST 

WHAT IS Greet

100

How do you organize shoes? 

What is by Style #, Color, and size. 

100

What dose TLOF stand for? 

What is transformational leader of the floor

100

What material do we use that is water resistant? and what collection dose it belong in? 

What is Nylon, and Ella 

100

What inspires tory?

What is Travel, Strong women, Family, and Color (Art & Interiors)  

200

WHAT DOSE W.I.N Stand for? 

What is Welcome, Ice breaker, Name Exchange 

200

What goes on the label for a bin? 

what is Style #, Color, description of product, and Zebra tag. 

200

What is step one of TLOF? 

what is to be prepared

200

What outlet product is inspired by boutiques Ellenor collection? 

What is Britten 

200

What is the Tory Burch Foundation? 

What is a charity the goes to women Entrepreneur and women empowerment 

300

What does T.E.D stand for and what letter dose it belong to?

What is Tell me, Explain to me, Describe and it belong to Understanding and Uncover. 

300

What information do you need to capture for CDC? 

What is Name, Phone or Email, Birthday and OPT in for Text

300

What is the first step of the CREAM approach? 

What is to Challange

300

What type of leather is the majority of Willa made out of 

What is goat

300

When and Where wat the first Toy Burch opened? 

what is February of 2004, in New York on Elizabeth ST. 

400

What are the Five F's and give an example of how this would be used with a customer? 

What is Fit, Feel, Fabric, Function and FUN

400

When running a shoe to a customer and your associate is busy what is the correct way to proceed? 

What is opening the shoe box and handing to the customer with a smile on your face

400

What is the most important part of teaching a Skill to an associate? 

What is Practice 

400

What is new and improved in our Emerson Zip Continental?  

What is the interior pocket was removed for it to open fully for easier access

400

What are the BUDDY values?

What is we show up with Honesty &Kindness, We work with Passion & Humility, We act with Integrity & Compassion, and we lead with Excellence & Humor 

500

What is the most important part of GUETS? 

What is creating strong genuine connections to build Loyalty, and returning customers. 

500

What are the two most important part of being a member of the BOH team? 

What is Communication, and organization. 

500

What reports do you use to identify your own opportunist in the behaviors on the sales floor? 

What is Segment accountability, TOP 10, and missed opportunities

500

What are the Key Items for this Holiday season made out of? 

What is Safiano Leather 

500

Our Logo is inspired by Two of Tory's greatest influencers what are they?

What is Travel and Interiors 

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