I Am At Your Service
Benefits
Compensation
HR
Mystery!
100
From a survey of 2500 US Employees, 98% stated WHAT was the most unacceptable workplace etiquette?
Don't steal food from the refridgerator! 2nd - bad hygiene, bad habits, swearing and cooking smelly food.
100
What is the maximum contribution amount a coworker can make to the 401(k)?
75%
100
What does STI stand for?
Short Term Incentive
100
What is Cash America's on-boarding application for completing new hire paperwork?
Hire Express
100
When must a region to region transfer take place?
Begining of a current pay period.
200
Name the rock star point value and diamond size awarded for 5 years of service with Cash America?
1,500 Rock Star points and NO diamond award.
200
Name the 7 qualifying events that allow a mid year change to your benefit elections.
-Marriage -Newborn -Divorce -Death -Change in insurance status -Adoption / Placement for adoption -Dependent reaching age 26
200
What is the difference between a developmental goal and a performance goal?
A developmental goal, develops a coworker in their career. This goal can be long term and not part of the performance evaluation. A performance goal is short term, typically within a year. Performance goals are part of the performance evaluation and generally defines current year goals/objectives.
200
What is the starting pay for a Manager Trainee?
$13.40/hr.
200
DOUBLE JEOPARDY!!! How many terminated coworkers are in HR Tools?
42,000
300
Name the 6 resource centers on i2. Hint-They are different colored circles.
-Learning & Development -Succession Planning -Recruitment & Retention -Employee Engagement -Total Rewards -Performance Management
300
Under the Affordable Care Act, what is the bi-weekly premium for our minimum value plan?
$24.75/paycheck
300
What is a salary survey data tool?
A tool used by compensation professionals to determine the prevailing rate for a job. Survey data can be detailed and specific to the company's industry and region.
300
What is the total hours used to calculate an Assistant Manager's hourly wage?
2455 hours
300
How do you turn Quick Filter on in HR Tools?
Double click the gray header, single click on the mint green columns. HANDOUT
400
Data shows between 70 to 90 percent of customers will do business with you again, if you resolve their issue the first time. Name the CARP method for dealing with unhappy customers:
CONTROL the situation. ACKNOWLEDGE the dilemma. REFOCUS the conversation. PROBLEM SOLVE so your customer leaves happy. -Handout.
400
How many days does a coworker have to submit an appeal to Cigna for a denied claim?
A coworker has 365 days from the denial notice to submit a written request to appeal a denied claim.
400
What is a comparative ratio?
A formula commonly used by compensation professionals to assess the competitiveness of a coworkers pay level. Calculation = coworkers current salary divided by the salary range mid point.
400
What was the date of the I9 major format change?
May 8, 2013
400
Under USERRA, state the time frame a coworker has to return to work from military service of 181 days or more.
Coworker must return no later than 90 days after completion of military service.
500
HANDOUT This e-mail contains 3 errors. Can you find them?
-Poor subject line. -Rambling. Undefined information. -Don't add personal information. _____________________ Tips! -Keep it simple. Get to the point. -Read it aloud. -Stop and think before hitting the send button. Review for possible confidentiality breaches.
500
What is the definition of Subrogation as related to our medical plan?
If a plan participant incurs a covered expense for which another party may be responsible or for which the plan participant will receive a payment, the plan will subrogate or request reimbursement or recovery of any benefits under the plan. Example: CAI coworker is in a minor traffic accident through the fault of another driver. CAI pays medical claims related to accident. CAI health plan can request reimbursement of paid claims from the responsible party of the accident.
500
What determines the bonus target percentages?
Job classification
500
Which 2 states are monopolistic for Workers Compensation Insurance?
Washington and Ohio
500
In what year did Cash America adopt the CSH stock symbol?
On November 1, 2004 Cash America adopted the CSH ticker symbol (old symbol was PWN). The change from PWN to CSH underscored the move to add other consumer lending and finanical services to Cash America's growth plan.
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