Information Search
UGC is a prominent feature of successful tourism board websites and stands for...
What is user generated content?
This "system" is characterized as the unconscious, automatic, instinctive part of the brain.
What is System 1?
This is an example of a structural constraint based on your reading titled "Understanding Travel Constraints."
What are: Lack of Time, Lack of Money, Lack of Opportunity, Lack of Information and Access, Bad Weather, Crowding, or Lack of Transportation?
The goal of clever design is to make the desired behavior the easiest and most convenient choice for the tourist. What (simple) clever design strategy was used in the TOURISMx video to reduce food waste in restaurants?
What is reduced the plate size?
This term is used to describe a strategy for responding to overtourism by marketing rural and undiscovered areas in a destination.
What is dispersion or dispersal?
Hotels and other agencies are increasingly encouraging prospective and current clients to do this (rather than use an OTA like TripAdvisor).
What is book direct?
List two tourism determinants (i.e., factors that determine whether and how someone will travel).
What are: destination, dates, transportation, LOS, travel party, accommodation, activity, or money?
These are the three types of constraints identified in your reading "Understanding Travel Constraints."
What are Intrapersonal, Interpersonal, and Structural constraints?
This is one of the six "excuses" volunteers for environmental organizations (i.e., voluntourists) use to justify their unsustainable travel behavior.
What are: 1) Denial of responsibility, 2) Denial of consequences, 3) Downward comparisons, 4) Exceptions, 5) Denial of control, or 6) Beliefs that benefits outweigh the negative consequences?
The strategy employed by the Chinese government to curb disrespectful, embarrassing, or otherwise "bad" tourist behavior.
What is blacklisting?
One of the three strategies used by consumers to overcome "decision fatigue".
What are: 1) simplification, 2) seeking assistance, or 3) extensive information search?
When you return to a place you visited as a child only to find it is vastly different, you have been affected by this phenomenon.
What is time lapse?
ONE of the five features of a memorable experience identified in the TOURISMx video "Understanding the Visitor Experience".
What are: 1) Participation/Co-creation, 2) Customization/ Personalization, 3) Social Interaction, 4) Multisensory, and 5) Storytelling and Theming?
The theory of planned behavior is often critiqued because there is little evidence to suggest that [fill-in-the-blank] actually lead to changed behaviors.
What are intentions?
In the Korean Rice Cake Festival example, this family member was most likely to select the accommodations for the family AND determine the start time, resting time, and times to depart and return from the festival.
Who is the husband?
Personalization feature on websites that allows companies to track what you view and click. (hint: yummy dessert)
What are cookies?
The beginning step in the five stage decision making process.
What is Need (problem) recognition?
In Pine & Gilmore's progression of economic value, commodities are followed by goods, goods are followed by [fill-in-the-blank] and [fill-in-the-blank] are followed by experiences.
What are services?
This phrase is used by Yip (2017) to describe why tourists often act in more deviant or indulgent behavior while they travel then when at home (where they feel social pressure to conform).
What is "fish out of water"?
The form of reality where digital or virtual content is overlaid on the real world.
What is augmented reality?
This website design feature allows customers to access any link on the site in 3 clicks or less (and gives companies a competitive advantage).
What is flat architecture?
Tourists often conceal their "real" motivations for travel. This is the term to describe these motivations that are shared with others but do not reflect the tourist's real underlying motivation.
What are expressed motivations?
This "taken for granted" type of 'Experience factor' causes dissatisfaction if it is NOT fulfilled BUT does not lead to satisfaction if it is fulfilled (i.e., clean bed linens in a hotel).
What are basic factors?
The phrase “Most people who are important to me think I should stay at a Green hotel when traveling” is an example of which construct in the theory of planned behavior. Hint: The three main TPB constructs are attitudes, subjective norms, and perceived behavioral control.
What are subjective norms?
Name one factor, from your reading, that affects on-site ICT use by tourists.
What are: 1) Social influence or social connection 2) perceived ease of use (PEOU) or effort expectancy, 3) perceived usefulness (PU) or performance expectancy, and 4) facilitating conditions?