Types of tour operator
This type of tour operator organises holidays for people traveling within their own country.
What is a domestic tour operator?
This group often looks for relaxing holidays and good value for money after finishing work life
Who are retirees?
This department promotes holidays and deals to attract customers
What is the Marketing Department?
This organisation provides financial protection for UK holidaymakers if their travel company fails. which must include a flight booking
What is ATOL?
This is one of the UK’s largest tour operators, known for its smile logo and blue aircraft
What is TUI?
This type of operator designs and sells holidays to customers traveling abroad
What is an outbound tour operator?
This customer group prefers child-friendly resorts and all-inclusive packages
Who are families?
This department is responsible for handling payments, budgeting, and profit tracking
What is the Finance Department?
This association represents UK travel agents and tour operators, offering consumer protection and advice. It is not compulsory to join
What is ABTA?
This company, founded in 1968, went bankrupt in 2019, stranding thousands of travellers
What was Thomas Cook?
These operators handle visitors coming into a country from overseas
What is an inbound tour operator?
This type of traveller prefers to plan their trips with itineraries and would like opportunities to meet like-minded travellers
Who is an independent traveller?
This department provides help to customers in emergencies while on holiday.
What is the duty office team?
This independent body supports smaller, independent travel companies
What is AITO?
This tour operator is owned by an airline and offers both flights and holiday packages.
What is Jet2Holidays?
This type of tour operator focuses on specific interests such as adventure, culture, or eco-tourism
What is a specialist tour operator?
This type of tourist seeks thrills such as climbing, rafting, or trekking
Who is an adventure traveller?
This department designs new holiday products and negotiates with hotels and airlines
What is the Product Development Department?
This set of regulations protects customers buying holidays that include transport, accommodation, and other services.
What are the Package Travel Regulations?
This global travel group owns the brands Gold Medal Travel, Travel Republic and Netflights
What is DNATA?
In 2023, around 60% of UK package holidays were booked through these major outbound operators
Who are TUI and Jet2Holidays?
This type of traveller chooses holidays that minimise harm to the environment and support local people
Who is an eco-tourist?
This department uses analytics and digital platforms to engage customers and monitor online presence
What is the Social Media Department?
This law ensures that travel products are described truthfully and not misleading.
What is the Trade Descriptions Act?
This UK tour operator is part of a major airline group and is known for its premium long-haul holidays to destinations such as the Caribbean, USA, and Dubai.
Who are Virgin Atlantic Holidays?