Name That Person
Manny's cat name
Who is Petey?
This is what you refer to when you have questions regarding policies and processes.
What is the duty guide?
A resident calls the duty phone and informs you their neighbor is being loud
What is go to reported room, see if room is actually being loud, knock and inform them it is quiet/courtesy hours?
The oldest residence hall on IU Indy campus.
What is Ball Hall?
A resident’s card isn’t letting them into their room
What is, ask what happens when they scan their card on their door, confirm where they live via Star Rez, give them access via ResCard, fill out access report form?
This person supervises the RLCs and Area Coordinator for housing and residence life
Who is Cassie Govert?
The ______ is the guide to the residential experience.
What is the curriculum?
A resident calls and tells you they are uncomfortable in their room because their roommate doesn’t speak to them.
What is to ask what they’ve tried, reassure them, and encourage them to do a mediation with their RAs?
The owner of Baxter the dog.
Who is Abby Fralich?
A resident calls the duty phone to report that their roommate is having a party with alcohol.
What is, call my duty partner, arrive on the scene, and address the policy violation?
Supervises the Facility assistants and runs HRL’s security and safety measures.
Who is Tristan Govert?
provides mental health services to students, including initial consultations, individual and group therapy
What is CAPS?
You smell marijuana coming from room 1033 while on rounds.
What is, call SOC to see if they can pinpoint it, knock on door with SOC, and ask if the residents are actively smoking?
The chancellor of IU Indy
Who is Dr. Latha Ramchand?
A resident confides in you that they have considered suicide in the past, but not currently.
What is, thank them for informing you, providing them resources, and inform them that you will have to inform your supervisor regarding this issue?
This person handles room assignments, transfers, and supervises the ROC’s
Who is Stu Mackramer?
The place that has all your trainings, guides, and resources for being a student staff member
What is the Student Staff Team’s Channel?
A resident calls you and says their toilet is actively flooding.
What is, go to and assess the scene, turn off toilet bowl water, call SOC, work order?
University Tower’s previous name.
What is University Place Hotel?
You wish to do a social event for your floor specifically
What is, talk to your supervisor about it, talk to your co about it, submit an event form, submit a calendar invite, send RA + your items you’re requesting?
Nora Hadley
Who is the facility assistant for University Tower?
Confidential advocate team that supports students experiencing violence
What is interpersonal violence and prevention response?
You actively see two residents fist fighting.
What is, ask residents to stop, inform them you’re calling IUPD and SOC, CALL SOC?!
The first African American male RA of University Tower
Who is Manny Collins?
A distressed parent corners you and asks you to let them up to their childs room because they’re concerned for their child’s wellbeing
What is, sympathize, inform them you cannot do that without a supervisor, call SOC/supervisor