Toys "R" US history
The Japanese Retail Market
Entry Strategy
Economic and Cultural Impact
Mix
100

In what year was Toys "R" Us founded?

1958

100

Where on the list did Japan rank in terms of the size of its toy market?

2nd

100

Who was the local partner chosen by Toys "R" Us to help enter Japan?

Den Fujita

100

What enabled Toys "R" Us to offer lower prices than its competitors?

Sourcing directly from manufacturers

100

Why were competitors afraid of Toys "R" Us?

They were better (cheaper and bigger)

200

Who founded Toys "R" Us?

Charles Lazarus

200

What was the estimated size of the Japanese toy market in 1991? (in billion)

¥932 billion ($7.1 billion)

200

What other U.S. brand did Den Fujita successfully introduce to Japan?

McDonald's

200

What was one benefit for Japanese consumers if Toys "R" Us succeeded?

Lower prices / greater selection

200

When did the first Toys "R" US store open in Japan

1991

300

What innovative retail model did Toys "R" Us introduce to the toy market?

A self-service, supermarket-style format

300

What percentage of Japanese retail outlets employed five or fewer people in the 1980s?

Above 85%

300

What percentage stake did McDonald’s Japan take in Toys "R" Us Japan?

20%

300

How did Toys "R" Us manage to keep customers all year around?

Year-round advertisement campaigns (not only traditional holiday seasons)

300

Which type of partnership did Den Fujita and Toys "R" US form?

Joint venture

400

In which country did Toys "R" Us open its first international store?

Canada

400

How many square feet is a typical Japanese toy shop compared to a Toys "R" Us store?

3,200 sq. ft. vs. 54,000 sq. ft.

400

What made Fujita the perfect partner for Toys "R" US?

He had much previous experience. (he was not only bilingual, but bicultural)

400

How much discount could Toys "R" US offer compared to local store?

10-20%

400

Why was it impractical for Japanese store owners to buy in bulk?

Limited shelf space

500

By 1988, what percentage of the U.S. toy market did Toys "R" Us capture?

20%

500

How many intermediary layers did the Japanese distribution system typically have?

Between 3 and 5

500

How did MITI influence Toys "R" Us decision to enter Japan?

The reform made it easier for foreign companies to enter Japan (approvals and less restrictions)

500

How did the "keiretsu system" force price loyalty among retailers?

By blacklisting store owners who deviated from the manufacturer’s suggested price.

500

Which demographic factor in Japan led to increased spending on toys and made the toy market more lucrative?"

The falling birthrate allowed families to spend more on fewer children

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