TRSM & TMU Resources
FFB & TedPacks
Ambassador Responsibilities
Communication Skills
Problem Solvers
100

Which TRSM service offers career consultations, mock interviews, and bootcamps?

What is the Business Career Hub?

100

What are the three pillars of Fit for Business?

What are Get Connected, Stay Informed, and Become Engaged?

100

What weekly resource should you review every Tuesday at 10 a.m. to inform your TedPack of events?

What is the FFB Newsletter?

100

True or False: Greetings should be included in both formal and informal emails.

What is True?

100

If a TedPack member is struggling academically, which TRSM resource could you direct them to?

What is Program Advising & Student Success?

200

Which TRSM service provides academic advising, tutoring, and study workshops?

What is Program Advising & Student Success?

200

About how many students are in each TedPack?

What is about 45 students?

200

Name one platform (other than GChat) you could use to connect with your TedPack if they agree.

What is WhatsApp, Instagram, or Discord?

200

When is the best time to post on social media for student engagement?

What is in the evening, when most students are relaxing?

200

If your TedPack Mentor isn’t responding, what should you do first?

What is use the TedPack Report Form or contact the FFB Lead?

300

Which TRSM organization oversees 30+ student groups, including course unions and interest groups?

What is the Ted Rogers Students’ Society?

300

Who are upper-year TRSM students who share your academic program and offer guidance?

Who are TedPack Mentors?

300

When communicating in your TedPack chat, what type of language should you use?

What is appropriate and professional language?

300

Name one Instagram feature you can use to make posts more engaging.

What is a poll, text, or video?

300

If you or a student needs to borrow a laptop for the day, where should you go?

What is TRSM Tech Support?

400

Where is Tech Support located in TRSM?

What is the 7th floor

400

True or False: You stay with the same TedPack for your entire first year.

What is True?

400

Name one example of an event you might promote to your TedPack.

What is a networking event, a workshop, etc.?

400

If a TedPack member asks for help that you don’t know how to provide, what should you do?

What is directing them to the right TRSM or TMU resource?

400

If a student wants to get more involved in campus activities, what could you suggest?

What is joining student groups, attending events, or participating in FFB programming?

500

Where can students go for mental health support, included in tuition under the Health Plan?

What is the Centre for Student Development & Counselling?

500

As an Ambassador, how many hours per week should you engage with your TedPack?

What is 2–3 hours?

500

What is the form used to report an unresponsive or inappropriate Ambassador or Mentor?

What is the TedPack Report Form?

500

What’s one reason you should avoid sounding like you’re “selling a product” on social media?

It makes your posts feel more authentic and relatable to students.

500

If you are planning an in-person TedPack social, what tool can you use to check availability?

What is the GChat poll feature?

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