Steps for Starting a Phone Conversation
Steps for Ending a Phone Call
Steps for Leaving a Voicemail
General Rules for Electronic Communication
Steps for Exchanging Contact Information
100

___ for the person you are calling.

What is ASK?

100

Wait for a bit of a ________.

Who is a PAUSE?

100
Say _____ you are.

What is WHO?

100

Use ______ ______.

What are COVER STORIES?

100

______ information on several occasions.

What is TRADE?

200

BONUS QUESTION (**DOUBLE POINTS**)

Say _____ you are.

What is WHO?


200

Give a ______ _______ of why you have to go.

What is a COVER STORY?
200

Say who you are _________ for.

What is CALLING?

200

Don't get too ________.

What is PERSONAL?

200

Find ________ interests.

What is COMMON?

300

Ask _____ they are.

What is HOW?

300

Tell the person it was _______ talking.

What is NICE?

300

Say ______ you are calling. 

What is WHEN?

300

BONUS QUESTION (**DOUBLE POINTS**): 

Teens should ______ try to make new friends online.

What is NOT?

300

Use your common ______ as a cover story for future contact.

What is INTERESTS?

400

Ask if they can ______.

What is TALK?

400

Tell the person you will talk to them ______.

What is LATER?

400

Give a _____ _____ for calling.

What is a COVER STORY?

400

Avoid ______ calling.

What is COLD?

400

Assess _______.

What is INTEREST?

500

Give a ________ ___________ for why you are calling.

What is a COVER STORY?

500

Say ____________.

What is GOODBYE?


500

Leave your _______ ________ and say goodbye.

What is your PHONE NUMBER?

500

Use the _____ message rule.

What is TWO?

500

If not interested, ______ the subject.

What is CHANGE?

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