Product
What Motor/s are available in the 2026 Corolla?
1.8L Hybrid
2.0L Dynamic Force
basic necessities; lounge area, snacks/drinks, bathrooms
"Cavendar gave me 10k more for my trade WTF"
Why didn't you buy from them?
deduct they didn't have the vehicle but we do
How do I get my customer paid for a referral/bird dog?
Referral pssport turned in with deal at point of sale
How do I properly shake someone's hand? (specified in the sales packet)
Planet of the Apes.... open hand palm up
What Models Tacoma will have Crawl/MTS?
TRD Off-Road and TRD PRO ONLY
Calculate a 30 day payoff:
Todays Payoff: $6,364.89
15 day payoff: $6,458.92
***ROUND UP***
$6,552.95
"I dont want to lease I like to own my cars"
Just another way to finance
options to buy/don't own till 72nd pymt
When providing a customer an update with finance preparing Documents, how is that done?
Tell the customer the "amount of deals" back they are
What is the first recommended question to ask your client after they inform you of they have research done?
Are you looking for something more base or equipped?
What Toyota factory option allows for any truck to customize the bed?
Deck Rail System
How do I know what manager will print me out my pencil?
the one who keyed you up
On the phone: "What's the price of that vehicle?"
EAT:
ECHO, ANSWER THE QUESTION, TELL THEM WHY
What must be turned in with every deal that you collect from the trade in?
License plate
HOW DO I PRESENT THE INFO TO MY MANAGER COLLECTED FROM MY CUSTOMER TO GET KEYED UP?
JUST THE FACTS
VEHICLE, DOWN, CREDIT, PYMT RANGE, TRADE/PAYOFF
Name all colors of the rav4!
Everest, meteor shower, urban rock, windchill pearl, storm cloud, midnight black metallic, ruby flare pearl, blueprint, ice cap, supersonic red
Place a customer on the showroom floor with the below info:
ANY NAME; SOURCED AS "WALK-IN, DEALERSHIP CUSTOMER, NEW CAR"
IN THE NOTES PUT "I DO GOOD!"
SHOW ON TV-->
"I WILL ONLY BUY A CAR WITH A SUNROOF!!!!"
COST OF OWNERSHIP/REPAIR....INITIAL INCREASE IN PRICE DUE TO FEATURE
TWO PRIMARY EXAMPLES OF POI
****has to be specific***
paystubs two most recent, three months bank statements
When should I update my manager with where im at in the process?
EMI,KEYED UP,LANDED/APPRSAIL, NEGOTAITE, SOLD
SR5, TRD SPORT, SPORT PREM, OFFROAD, OFFROAD PREM, LIMITED, PLATINUM, PRO, TRAIL HUNTER
SR, SR5, PRERUNNER, TRD SPORT, TRD OFFROAD, LIMITED, PRO, TRAILHUNTER
What would cause me to lose half a deal if not done properly post sale?
having license plate on trade in that wasnt swapped
no nextday followup
"I need to pray on it if its meant to be its meant to be"
if you're a good Christian you prayed this morning
let me pray with you
PO, WEOWE, GROSS SHEET, VIN VERIFICATION, SURVEY
PII, PRIVACY, TEST DRIVE, 5 LINER, PAYOFF AUTHO
HOW DO ACTIVATE YOUR CUSTOMERS TOYOTA CERTIFIED WARRANTY?
YOU DONT DOOFUS
RIGHT CAR.RIGHT PRICE. MONTHLY BUDGET YOU CAN AFFORD