GUESTS
CONFIGURATION
PAYMENTS
GO LIVE
RANDOM
100
If you disable "QR codes in emails" under your visit options, QR codes from placeholders will appear if you add them to your mail templates
False, you disable the option completely
100
Which Legal Environment is more restrictive and doesn’t allow the option “Allow modify closed bill” ?
French LE: To comply with the French certification NF525 this option has been removed.
100
What does PCI DSS stand for?
A Payment Card Integrated Data Standard Security
B Payment Card Integrated Data Security Standard
C Payment Card Industry Data Standard Security
D Payment Card Industry Data Security Standard
D: Payment Card Industry Data Security Standard
100
What do we count as Go Live day?
The day we connect Mews with a distribution channel
100
Does Dorus have a girlfriend?
Yes, and a cat too
200
Which email templates support plain text only?
Before Start and Online Check-Out Invitation
200
If a property has an accounting integration, should they enable the option “Receivable Tracking Enabled”?
No, as they usually manage and track their receivables in the accounting software
200
How do you know if a credit card is attached to the reservation?
When the card comes from CHM, BE, or Guest Portal. If you see the cc in the reservation details.
200
Which information should we get on the Welcome Call?
A: Total amount of future prepayments
B: Go Live Date
C: Email addresses of all employees on the property
D: Number of past reservations to import
B: Go Live Date
Your welcome :D
200
What is Albert's nickname?
Titu
300
Can you disable the Online C/I?
Technically: yes. Really: No
300
Where should you configure the accounting category for the Hardcoded City Tax?
In Additional expenses (City Tax & City Tax Discount)
300
How can you track your fees in Mews?
Payment Report
300
What is needed to build a new hotel under a chain?
New Enterprise Confirmation email from chain GDPR email (AKA Legal Email).
300
Whose baby is the cutest?
All of them, unbelievable you thought there was only one
400
When is the Online Checkout Invitation sent out?
By default at 17.00 (+ - 30 min), the day before departure.
However, timing can be manually set in Stay settings – Reception.
400
What does the option "exclude price from offer" mean?
The price/product will be added after the reservation has been confirmed
400
Which 3 components does the merchant commission contain?
1. Interchange Fees, the % fee that the acquirer is charged by the cardholder's issuing bank.
2. Scheme Fees, A fee charged to the acquirer by the Card Scheme (Visa, MasterCard) for using their network.
3. Mews Commission Fees, the fees that we charge clients and are agreed upon during the sales process.
400
Future prepayments can be imported with the import file
False, only using RIA
400
According to them, who would survive the longest in a zombie apocalypse?
Ernesto
Maya
Saul
Jen
Laura
1st Saul: "I would survive to the end, even win. i'm very competitive and i love zombie movies and video games"
_____
Jen: "Hahaha I'm not a fast runner but I could outrun a slow moving zombie. I'd say maybe a week 
"
Maya: "hhm 1 month?"
Ernesto: Given how we all know better than in the movies to “DON’T go out there to check on Billy”, how we all know to kill zombies 
by bashing their head in, and because we live in Florida we already are stocked with provisions (hurricane season every year), I would say I'd either survive it, or last at least a couple of months.
(…but with COVID around and how I hardly sleep, I wouldn't be surprised if I'm already a zombie Aleeh-naaahhh… -wait.)
500
What is the % of users that are currently using the Guest Journey? (as of October 2021)
60.6%
500
When should you NOT use the “Automatic deposit settlement” option? (2)
When the tax rate is different from your accommodation and products that will be charged at the same time. And when the VAT needs to be paid at the moment of consumption.
500
Explain VCC behavior
1. The system will try to charge that card according to the settlement trigger.
2. If it fails, the system will try it again on arrival day
3. If it fails, it will try it again one day after arrival
500
Reservations that are imported with the import file will automatically sync up to the channel manager?
False, unless you have a two-way advanced connection with SynXis or TravelClick
500
What is banned in public places in Florida after 6 pm on a Thursday?
Farting