Meet and Greet Sales Process
Ram 1500
Chrysler Pacifica
Jeep Renegade
American History
100
Step One is
What is: Welcome to Capital. I'm really glad your here, my name is ____ and your name is ____! Let me write it down because it's important to me.
100
(on all models equipped with class-exclusive TorqueFlite 8-speed transmission) this class exclusive feature closes off under normal use to reduce wind resistance and improve engine warm-up time.
What is active grille shutters!
100
Pacifica offers the largest touchscreen entertainment screens at __ inches
What is 10 inch!
100
This available Jeep Traction Management System with up to five customized modes – Auto, Snow, Sand, Mud (all 4x4 models) and Rock (exclusive to Trailhawk)
What is Selec-Terrain.
100
Massachusetts patriots dressed as Mohawk Indians protest against the British Tea Act by dumping crates of tea into Boston Harbor. This became know as the
Who is Boston Tea Party!
200
Step 2 is
What is: Do you have an appointment with anyone today? Have you been in contact with anyone at the dealership?
200
Available 5.7L HEMI® V8 engine coupled with the class-exclusive TorqueFlite 8 eight-speed automatic transmission delivers an excellent combination of _____ and _______.
What is power and efficiency!
200
Pacifica offers how many available features.
What is 102!
200
Renegade offers ____ lb of towing (2.4L vehicles only, when properly equipped)
What is 2,000!
200
The American revolution gains support from King Louis XVI of France. Thomas Jefferson presents the United States Declaration of Independence on this date
What is July 4 1776!
300
Step 3 is
What is: What may I help you accomplish today?
300
This new ____ and ____ menu bar offers easy customization of the system features to the application.
What is Drag and Drop?
300
This is the only carryover item from Town and Country. And a Class Exclusive!
What is Stow n Go Seats.
300
Standard 1.4-liter MultiAir Turbo engine mated with 6-speed manual delivers ___ hp, __ lb-ft of torque
What is 160/ 184 .
300
This Sixteenth President of the US is sworn in and kept office 1861-1865
What is Abraham Lincoln!
400
Step 4- What to say when someone wants to see a specific vehicle!
What is: Great choice, what made you select that one? Let's go take a look at it and I will go over all the features and let you drive it. When we get back, if it's the right vehicle for you I know you will have some questions regarding price, payment rate and I assure you that we will get you all the information needed to make an informed decision. Fair enough!
400
SiriusXM _____ _____ allows the user to hear songs from the beginning when they land on preset satellite radio channels
What is SiriusXM Tune Start!
400
Pacifica offers more than __ standard and available safety and security features
What is 100!
400
This available Uconnect touchscreen navigation system with 3-D landmarks, city models and terrain maps, and Uconnect2 Access3 includes one-year subscription service
What is 6.5 NAV!
400
In 1941 after Japan attack this US installation we enter into World War II
What is Pearl Harbor!
500
Step 4 - What to say when someone does not know what they want.
What is: Great, we have two paths we can take. We can go out and start looking at some vehicles or we can go inside and get some information that may help get us on the right track. Which would you prefer? Double Jeopardy: What do you say when they reply, Let's go look at the inventory?
500
Available class-exclusive Active-Level Four-Corner Air Suspension offers ___ invaluable modes of operation:
What is 5! Off-Road 2 Mode: Off-Road 1 Mode: Normal Ride Height: Aero Mode: Entry/Exit Mode:
500
Pacifica has ___ different seating configurations with the available seating for 8.
What is 243.
500
Renegade offers ___ cu-ft cargo space (with back seats folded down).
What is 50.8!
500
This US space exploration is at an all time high with this event in 1969!
What is Neil Armstrong walks on the moon!
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